Fluent in English and Spanish, motivated, and ability to multitask in a fast paced environment. A team player and always willing to take on a challenge. 5 years of experience in customer service. Experience with Microsoft Office (Excel, Word, Outlook, Powerpoint), Google.
● Work with other departments to ensure that daily goals are met
● Prepare and send out closed loan packages to lenders and mortgage
brokers
● Send out recordings to borrowers and lenders
● Assisted with the mortgage loan closing process to review loan
documents for compliance, completeness, and accuracy.
● Scan, organize, and upload documents needed for the transaction
● Run various reports for different tasks
● Performed multiple work related tasks efficiently in high volume
● Provided support to multiple escrow officers.
● Prioritize, put together and manage multiple files simultaneously
● Open new files and input information into the system
● Review all legal documents this includes but not limited to, deed of
trust, quitclaims deeds to ensure it is complete and signatures are
provided
● Scan, organize, and upload documents needed for the transaction
● Received mail and distributed to escrow officers in a timely manner
● Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
● Received payments for orders and issued receipts reflecting zero balances or additional payments required to bring accounts current.
● Completed end-of-day counts and secure funds to prevent loss or theft.
● Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
