Competent in creating, planning, and executing new ideas and initiatives. Leader who effectively analyzes complex problems and turns around underperformance and support structures. Encompasses extensive knowledge gathering, information, identifying, and analyzing requirements and/or directives from higher, lateral, and subordinate organizations.
Key Highlights:
• Manage productivity of the team responsible for processing orders, claims and credit/rebills.
• Lead a team of 15 customer service reps
• Oversee account pricing updates/changes for all division accounts.
• Conduct quarterly reviews/evaluations on process improvements.
Key Highlights:
• Managed support staff of 45 anesthesia technicians.
• Oversee a multi-million-dollar anesthesia supply budget
• Hands on support to Anesthesiologists during transplant and trauma surgeries
• Lead monthly training for equipment usage, intubation assistance and laboratory protocols
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
