Customer Experience Administrator

Inbound and outbound call handling. Client and data entry required. Real estate MLS and CRM usage. Multi line phone duties. Draft and submit listing descriptions that are used in all advertisements. Listing marketing done via social media and through CRM. Drip marketing Ads drafted and sent to previous clients, in the form of emails/text messages/ etc. (various forms of customer communications) Essentially responsible for any and all sales tactics regarding active real estate land listings the company sells. Various administrative duties. From drafting, phone calls, printing, advertising, etc.
Kept records of customer complaints
Booked appointments
Managed customer accounts
Wrote call center scripts

Employee training, input of daily/weekly moneys. Safe counting and reporting . Marketing material drafts, Incoming and outgoing phone and computer usage . Data entry, quick books, Microsoft systems, typing, POS, Bank deposits, etc

Answered multiple phone lines
General office administration including filing, faxing, scheduling, and placing orders
Provided administrative support for District management
Managed records for office
Maintained office supply inventory

Conduct salon inventory, provide customers with customer service and product advice perform aesthetic services Open and close salon. Administrative duties, various POS system handling, asset and product protection. sales and customer service, general phone usage. Employee training, back deposits, data entry, etc.