Accomplished Sales Specialist with a decade of experience, adept at delivering exceptional customer service and leveraging data analysis skills.
Successful track record in leading and motivating cross-functional teams, fostering individual growth, and achieving outstanding sales performance.
Skilled at collaborating with sales teams and customer support to understand customers’ needs and provide tailored solutions for enhanced satisfaction and business growth.
-100+ hours of Pre-Sales technical education and product training.
-Masking Discovery & Qualification to create proposals and deliver the best user experience.
-Creating demos, proposals, invoices, and other various documents and presentations.
-Negotiating and closing sales by agreeing to terms and conditions.
-Collaborating with sales, marketing, and management teams to develop solutions and accomplish objectives.
• Surpassed quarterly sales targets by an outstanding 25% through persuasive product presentations and strategic promotions.
• Actively participated in training events and conferences, continuously enhancing product knowledge and refining skills to provide top-notch customer service.
• Implemented a highly effective 30-60-90 plan, resulting in significant monthly time savings, further allowing for increased focus on customer engagement and sales.
• Implemented comprehensive preventative measures, successfully eliminating merchandise theft losses, saving the company $140k annually.
• Discovered and resolved inventory discrepancies, successfully recovering lost revenue of $50k, demonstrating a keen eye for detail and financial acumen.
• Successfully built and maintained a portfolio of 3,000 accounts per month, demonstrating exceptional prospecting and lead generation abilities.
• Utilized Athena IDX and Smart Rev LAC (CRM) to manage and nurture sales pipelines, ensuring efficient and organized processes throughout the entire sales cycle.
• Cultivated and nurtured strong relationships with representatives from diverse businesses, indicating excellent interpersonal and communication skills that are essential for sales engineering roles.
• Successfully increased customer satisfaction by an impressive 25%, displaying the capability to understand customer needs and deliver solutions that fostered unwavering loyalty and encouraged repeat business.
• Mentored and guided 10+ staff members through comprehensive training courses, with a notable success rate of converting seven trainees into productive team members, illustrating strong leadership and coaching abilities.
• Employed Excel database management to meticulously track clients’ information, allowing for personalized interactions and customized solutions.
• Collaborated effectively with upper management during year-end billing and reporting processes, demonstrating teamwork and problem-solving skills in cross-functional environments.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
My name is Bebe Ibvisayi Lashley. I am an immigrant from Zimbabwe who has lived in the USA for 22 years.
