I have a natural aptitude for customer service and time management. I am confident that my skill set would be an asset to your organization.
My goal is to continue growing and using my skillset to positively impact your organization. I hope you will contact me for more information about my resume and qualifications.
The close-knit community at Bethune-Cookman often leads to lasting friendships. The bonds I’ve formed with fellow students, roommates, and classmates will continue well beyond my graduation, enriching my personal and professional life.
Evaluated and analyze data pertaining to risks associated with clients and insurance policies, Made informed decisions on policy offers, declines, and alternatives, Work closely with sales and account management teams to evaluate new business opportunities. Managed client accounts to ensure necessary coverage and risk management strategies are in place. Communicate risk assessments and recommendations to senior management and clients. While staying up-to-date with industry trends and best practices.
Trained to know how to balance data analytics with human intuition. On job experience to possesses, both quantitative and qualitative reasoning. Enjoyed the challenge and autonomy of managing my own accounts
Trained to know how to balance data analytics with human intuition. On job experience to possesses, both quantitative and qualitative reasoning. Enjoyed the challenge and autonomy of managing my own accounts
Resolved over 150 customer desktop related issues in a timely manner with satisfaction rate of 95%, and set up over 100 computer systems and associated peripherals with successful operation. .
Providing high-quality technical support to students and faculty of a university
Building and maintaining relationships with customers
managing large systems and projects as a team leader
Working with Windows, Mac OS X, Android, Windows RT, Linux Ubuntu and other operating systems
Demonstrated proficient Customer service by explaining warranties and services. Worked with management overcoming objections.