Highly skilled and results-driven Project Lead with a proven track record of delivering exceptional support to executives and teams. Proficient in Coordinating technical tasks, and fostering effective communication channels. Strong organizational abilities combined with keen attention to detail and a proactive approach to problem-solving. Adept at multitasking in fast-paced environments, adapting to changing priorities, and consistently meeting tight deadlines. Excellent interpersonal skills, demonstrated through successful collaboration with diverse stakeholders. Committed to optimizing efficiency and streamlining operations to drive business success.
B.A in Information Technology
Collaborated with finance teams to develop project budgets, forecasts, and financial plans. Ensure that projects are aligned with the organization’s financial goals and objectives.
Track Appropriation Requests, SOWs, Purchase Orders, Invoices,assist with actuals, and forecast reporting. demand planning of minor and major enhancements and projects’ backlog in Jira.
Managed the overall coordination and execution of finance-related projects,setting project timelines,resource management, troubleshooting.
Created and followed up on service now tickets , defining project deliverables, and assigning tasks to team members.
Point of contact for resolving all troubleshooting inquiries, provided managers and functional leads a full report of onboarding/offboarding of contractors findings.
Monitored project budgets and financial performance throughout the project lifecycle. Identify and address any budget discrepancies or variances, and provide regular updates to stakeholders.
Conducted operational resource analysis to evaluate project documenting and keep track of all strategic changes made to support decision-making processes regarding all contractors.
Maintained accurate project documentation, including financial records, contracts, and project files. Prepare and present regular progress reports to management and stakeholders.
Provided end user support acted as point of contact for resources who need assistance in adjusting timesheets and expenses via concur.
Performed financial analysis to ensure smooth resource management transition for all consulting contractors.
Allocated resources to the appropriate project tasks, assigned resources based on availability
Provided weekly workplace experience reports on move phases, vendor network printers, scanners set up.
Daily support of software development and Lifecycle for QA testing team managed deliverables using smartsheets.
Partner daily with enterprise services, Tech and Ops, and the core project teams leads to Grant access to construction site at 50 Hudson Yards.
Managed iphones, laptops, desktops and network equipment deployment decommission and redistribution log.
Coordinate with electrical vendors (Verizon) team to provide all testing phases milestones to Management leads, Lead weekly milestone meetings as well as coordinate international Webex call and Meeting using Microsoft Teams.
Configure/develope solutions in Smartsheet to drive program transparency and real-time updates, establish governance for reporting, communication, risk, Incidentals & escalation management using agile methodologies.
Collaborated with the procurement team to ensure accurate delivery of goods and services of on site updates regarding network, firewall, access management & overall end user support.
Managed Smartsheet weekly risks report as well as the implementation of change control process.
Provide project and change management expertise to organize and shape our final stage of the Hudson Yards headquarters project.
Track the creation of short/medium/long-term operational plans across Digital Workplace teams to ensure smooth support after go-live prioritize the transitional support from project management to BAU with clear handoff and transition plans.
Oversaw project closure activities, such as finalizing project deliverables, conducting project reviews, and documenting lessons learned. Assess project performance, identify areas for improvement, and capture knowledge for future projects.
Acted as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.
Applied subject matter expertise and experience with onboarding methodologies to inform and influence onboarding planning, compile delays risk reports and escalate accordingly.
Monitored and reported on onboarding task completion, including identification or risks and issues.
Processed, monitored, and tracked change requests against established dates. Consolidated findings using
Acted as a liaison between the IES Program and stakeholders conducting analysis and identifying trends utilizing program tools to neutralize gaps and continue progression to surpass the 2018 MRA commitment.
Established and maintained effective communications with team leads, consultants, and vendors regarding risks accessible via our access management reports.
Aided the Access Management in reporting application status to the IES Program Tracked change requests, potential delays, and status of delayed onboarding of applications per the approved onboarding methods & Managing documentation of solutions created and, including, but not limited to, risk assessments, requirements documents, and project plans
Collaborated with multiple lines of businesses, Path SMEs and several program resources within the Identity and Access Management team to qualify and schedule assets and applications for viable deployment dates
Acted as the lead in the Market Prominence team reporting back to the Director of Vendor Partner Operations.
Managed and maintained the business document retention process and policies for the sales business units.
Managed overtime biweekly reports and provided to Department AVPβs as well as timelines for development, delivery, coordination, and communication of call-in reports.
Oversee and provide regular updates for projects from planning through solution phase.
Prepared presentations to share data with members of the senior and executive management team Planned and executed email marketing campaigns to nurture leads.
Responsible for coordinating and distributing monthly premium files to Marketplace facilitated Enrollment team and centralizing call results.
Responsible for coordinating monthly retention files received from decision point and distributing to field marketplace.
including summarizing outcomes of dispositions and providing monthly call outcome reports.
Management of sales incentive processes, including calculation of sales incentive and rewards, and continuous improvement of processes.
Work with Sales Leadership on devising sales strategies aimed at improving sales productivity focused on Quarterly sales, reporting, forecasting, and quota management
Prepared presentations to be used with potentials clients of the types of advertising offered by the company
Assisted in strategic recommendations and vision for Digital Marketing planning and best practice.
Provided best-in-class services for planning, implementing, and supporting incentive compensation and sales operations management processes and tools