Passionate about empowering individuals through wellness, my dedication as a Copywriter to inspiring positive lifestyle changes now drives my aspiration to excel in the medical field as a Care Coordinator.
During my tenure as a Youth Programs Coordinator at The Braille Institute, I honed essential skills in client care, case management, and community outreach. By coordinating services for visually impaired youth and collaborating with government agencies and community partners, I developed a deep understanding of the critical role that care coordination plays in enhancing well-being and access to vital resources.
My ability to craft compelling content as a Copywriter, with a focus on SEO-optimized articles and holistic wellness, complements my vision to contribute to the healthcare industry positively. Establishing style guidelines for marketing content aligns with my belief in promoting a person-centered and holistic approach to care coordination.
As an Administrative Assistant Intern at The Heart of Ida, I honed meticulous data management skills and contributed to seamless nonprofit operations, reflecting my commitment to precision and efficiency in healthcare settings.
Armed with a Bachelor’s degree in English Language and Linguistics from California State University Dominguez Hills, I possess strong communication skills, vital for effective collaboration and understanding diverse perspectives in medical environments.
With a passion for making a meaningful impact in the healthcare industry, I am actively seeking opportunities as a Care Coordinator. I am eager to leverage my client care, data entry, and care coordination skills to enhance the lives of individuals in need. Let’s connect to explore how my experiences at The Braille Institute align with your care coordinator role and how I can be an asset to your healthcare team.
Develop SEO-optimized articles and blog posts with a focus on wellness trends, ensuring maximum reach and engagement with the target audience
Craft style guidelines to establish quality standards for wellness-focused marketing content, ensure alignment of tone and voice, and achieve conversion at a rate of approximately 20% for online articles
Tailor content for diverse wellness niches, including holistic health, mindfulness, stress management, and healthy living, catering to the unique needs of each audience
Demonstrate expertise in writing for various formats, such as social media posts, newsletters, email campaigns, and website copy, while maintaining consistent health-oriented messaging
Collected and maintained all required client documentation, completing follow up with clients as needed to prevent delays and/or lapses in services
Utilized case management software, Efforts-To-Outcomes (ETO) to input all client interactions and log care plan progress data
Developed registration forms and onboarding packets to facilitate recruitment and the intake process for new and prospective clients
Led the youth program team of 10+ staff members, assigning weekly schedules and tasks, as well as ensuring staff completion of all required training in accordance with company policies and standards
Implemented effective communication strategy for schedule adjustments, promptly notifying relevant parties about time off requests, cancellations, make-up appointments, and other applicable changes
Authorized and coordinated services with pertinent government agencies and organizations serving the visually impaired community
Built and maintained knowledge of available community resources through close collaboration with multiple community partners to help link youth clients and families to needed supports
Oversaw and facilitated the coordination of managed care services, including verifying eligibility, managing referrals, and obtaining authorizations for health education services
Delivered personalized health education and coaching to clients based on identified concerns outlined in treatment and service plans received from licensed clinical providers
Performed community outreach and engagement to locate and educate youth clients and their families on Braille Institute’s no-cost services
Collaborated with the communications team to draft press releases, newsletters, and promotional materials, enhancing the organization’s visibility and mission awareness
Streamlined operations by actively contributing to data entry and proficiently managing databases, ensuring precise records of donors, volunteers, and clients
Efficiently supported nonprofit operations through adept management of administrative tasks, including filing, correspondence, and office organization, ensuring streamlined workflows and seamless functioning
Conducted surveys and evaluations to gather feedback from clients, providing valuable data for program improvement and impact measurement
Successfully led the Opening Team training for the grand re-opening of both the Carthay Circle Restaurant and Lamplight Lounge
Directed, trained, and supervised a team of 25+ restaurant staff members, effectively assigning roles and responsibilities
Assisted management in developing and implementing improved restaurant procedures, contributing to enhanced worker safety and performance
Efficiently managed cash balances and credit card payments, coded and routed invoices, and ensured accurate reconciliation
Cultivated and maintained strong partnerships with vendors and customers while also acting as a liaison between kitchen staff, serving staff, and management