Dynamic and detail-oriented professional with 10+ years of experience exceeding sales targets and building strong client relationships. Skilled at identifying client needs, developing strategic account plans, and delivering tailored solutions. Consumer-focused professional with 12+ years of work experience in the entertainment industry. Skilled in Salesforce, sales, marketing, hospitality, event management, business development and leadership.
β’ Manage and execute all aspects of on-site activations for regional and local live events, football, and basketball games
β’ Work closely with internal client teams to conceptualize, develop, and bring to life experiential marketing events that are in line and on brand with YAH clients
β’ Assist in the development of client presentations, proposals, and wrap-up reports
β’ Executed successful shows by overseeing 40 premium seating hosts and improving guest experiences at the Coca- Cola Roxy
β’ Grew business by 50% by creating premium membership programs that inclined individual buyers to become members
β’ Increased operational efficiency by putting together standard operating procedures (SOPs) and effectively managing inventory with the box office
β’ Conducted market research to improve ticket sales forecasting and identify customer trends to engage in effective promotional campaigns
PREMIUM SEAT SALES MANAGER
LIVENATION β US
Aug 2018 – Dec 2020
β’ Developed and executed marketing and pricing strategy for the Premium Seat Sales Program at the Coca-Cola Roxy, Buckhead Theatre, and Tabernacle
β’ Worked with a multidisciplinary team for weekly, monthly, and yearly goal achievement of ticket sales, upsells, night of show variables and quality control of 3 VIP lounges
β’ Manage budgeting and P&L for 3 venues in the biggest flagship market of the region under Live Nation’s Clubs and Theaters – Consistently met and exceeded sales goals by 18%, 4% and 16%, for 3 years, consecutively
SUPER VIP/VIP MANAGER
MIDTOWN, LIVENATION β US
Apr 2018 – Aug 2018
β’ Oversaw team of 25 premium experience hosts to mitigate internal risk and ensure quality control at the festival site
β’ Liaised with other managers to achieve 12% increase in sales as well as manage staffing, decor, and catering on site