HR Generalist

Rate, USD
Not specified
Work schedule
Full Time,
Language skills
English
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About me

I have extensive experience working in both large and small businesses demanding strong organizational, technical, and interpersonal skills. I possess a proven ability to work independently or as part of a team, multi-task, meet deadlines, prioritize workloads, problem solve, and achieve results. I am a self-starter and self-learner. Throughout my career, I have been fortunate enough to develop excellent relationships with my colleagues and outside resources within many organizations while continuing my commitment to improving business, people, and system operations.


Professional area



Education

2009-2013 BA - Communication Studies @ University of North Carolina - Greensboro

Experience

3/2020-8/2023 Business Operations Manager @ EmberTribe

• Managed business and financial operations for a $3M+ digital marketing company, including but not limited to AP/AR, client invoicing, bookkeeping, and data management.
• Provided financial analysis & planning through the use of financial models, projections & forecasting, and monthly data reports.
• Analyzed and audited accounting & business operations, made recommendations for process improvement, and integrated new strategies & systems.
• Supported other branches of the organization with operational duties, such as project management & data analysis.
• Functioned in the role of human resources, handling our HRIS, benefits administration, payroll, employee relations, and performance management systems.
• Centralized recruiting, hiring, onboarding, and the job application process.
• Gained expertise with our internal systems, including our CRM (Hubspot), financial and client dashboards (QBO, Airtable), and data storage (Google Workspace).

9/2018-2/2020 HR Specialist @ United Technologies

• Demonstrated superior customer service, accurate and timely first contact resolution to over 100 human resources cases a week for employees across the company.
• Mastered multiple online systems, such as Salesforce, Enterprise, and Workday to answer human resources questions, troubleshoot issues, complete requests, and help resolve employee, manager, and HR needs.
• Understood simple and complex company and business unit HR policies and employee/employer procedures, having the ability to convey them in a simplified manner.

8/2015-9/2018 Senior Business Coordinator @ Carrier Corporation

• Managed business accounts for several of Carriers regional hubs.
• Processed over 250 B2B orders a week for Carrier’s national hubs via data entry and systemic processes.
• Maintained ownership & relationship with one of Carrier’s major vendors, United Refrigeration. Worked on tracking payments and reconciling invoices and credits totaling over $1 million a year by hand.
• Trained new employees and national hub coordinators on purchasing systems through in-person sessions and web-conferences.
• Compiled training materials and exercises for establishing learning, developing, and becoming proficient with software.


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