I have extensive experience working in both large and small businesses demanding strong organizational, technical, and interpersonal skills. I possess a proven ability to work independently or as part of a team, multi-task, meet deadlines, prioritize workloads, problem solve, and achieve results. I am a self-starter and self-learner. Throughout my career, I have been fortunate enough to develop excellent relationships with my colleagues and outside resources within many organizations while continuing my commitment to improving business, people, and system operations.
• Managed business and financial operations for a $3M+ digital marketing company, including but not limited to AP/AR, client invoicing, bookkeeping, and data management.
• Provided financial analysis & planning through the use of financial models, projections & forecasting, and monthly data reports.
• Analyzed and audited accounting & business operations, made recommendations for process improvement, and integrated new strategies & systems.
• Supported other branches of the organization with operational duties, such as project management & data analysis.
• Functioned in the role of human resources, handling our HRIS, benefits administration, payroll, employee relations, and performance management systems.
• Centralized recruiting, hiring, onboarding, and the job application process.
• Gained expertise with our internal systems, including our CRM (Hubspot), financial and client dashboards (QBO, Airtable), and data storage (Google Workspace).
• Demonstrated superior customer service, accurate and timely first contact resolution to over 100 human resources cases a week for employees across the company.
• Mastered multiple online systems, such as Salesforce, Enterprise, and Workday to answer human resources questions, troubleshoot issues, complete requests, and help resolve employee, manager, and HR needs.
• Understood simple and complex company and business unit HR policies and employee/employer procedures, having the ability to convey them in a simplified manner.
• Managed business accounts for several of Carriers regional hubs.
• Processed over 250 B2B orders a week for Carrier’s national hubs via data entry and systemic processes.
• Maintained ownership & relationship with one of Carrier’s major vendors, United Refrigeration. Worked on tracking payments and reconciling invoices and credits totaling over $1 million a year by hand.
• Trained new employees and national hub coordinators on purchasing systems through in-person sessions and web-conferences.
• Compiled training materials and exercises for establishing learning, developing, and becoming proficient with software.
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
My name is Bebe Ibvisayi Lashley. I am an immigrant from Zimbabwe who has lived in the USA for 22 years.
Proactive and results-driven Operations Manager with a strong background in project coordination and business operations. Skilled in personnel oversight, budgeting, training, onboarding/offboarding, and program development, directing key business processes and communication strategies.
