Corporate. Healthcare. Non-Profit. Hospitality.
Diverse professional dedicated to creating remarkable experiences in unpredictable, fast-paced work environments. Whether your organization needs seasoned administrative management or a sales-focused leader to plan and execute events, my track record of building successful relationships with teammates, vendors, professionals, and clients will make your project stand out.
DIRECTOR OF SALES AND GUEST EXPERIENCES | PINEWOOD SOCIAL, NASHVILLE FEB 2017 – Present
Manage all aspects of events, from point of inquiry to booking and execution. Working at a high-level cross- departmentally with Ownership, Corporate Accounting, Front of House Management, Back of House Leadership, and all Service Staff.
• Promoted to Director of Sales and Private Events role due to excellent performance and placed in charge of selling and planning events
• Foster positive rapport with all clients via ambitious communication and timely issue resolution
• Responsible to build corporate and social client base through nurturing incoming leads and in-person/online
outbound sales reach-out
• Oversee budgets with range up to $200,000
• Coordinate menu development, room selection and layout, event timeline and planning, style, décor, and
outside vendors for a wide range of events
• Conduct managerial activities including interviewing, hiring, and training team members; planning, assigning and
directing work; responsible to professionally develop and coach team members
• Previous Clients include NBC’s The Today Show, Warner Music, Spotify, JD Power, Bridgestone, Society of
Forensic Toxicologists, Universal Music, Vanderbilt Hospital, Blue Core Technology, Country Music Association, Shore Capital, Amaz
INSIDE SALES CONSULTANT | AMERICAN ADDICTION CENTERS, NASHVILLE MAY 2014-OCT 2016
• Promoted to Sales Consultant due to ability to exemplary ability to build client relationships and product knowledge. Exceeding monthly revenue goals and earning three promotions within two years
• Managed daily inbound and outbound sales calls, skillfully presenting product benefits to clients
• Training and Curriculum developing for incoming sales associates
Office Manager, responsible for accounts payable & receivables, cash handling, customer service, database management, etc.
• Responsible for donor management, and the recruitment and retention of more than 500 fundraising volunteers to support Society events
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
