Customer Service Representative

Greet and communicate with customers on multiple flights daily.
Adhere to all aviation rules and regulations.
Provide instructions on emergency equipment and also assist passengers and crew if an emergency arises during flight.

Oversaw and operated a Cast Deployment System to ensure that there is proper labor coverage and delegate tasks based on individual strengths and weaknesses.
Carried out the role of General Teller by assembling banks, managing leaders’ safe of $40-000-$70,000, and solving monetary discrepancies.
Provided personalized interactions with hundreds of guests on a daily basis.
Recorded and handled all inventory each day and balanced with returned product and register readings to check for fraudulent activity.
Collaborated with fellow coworkers to train 600+ cast members over a span of a month and assisted on a team to run the largest and longest festival at Epcot to date.

Worked both individually and was part of a team while simultaneously implementing the Four Key Basics of Disney:
Safety, Courtesy, Show, and Efficiency.
Enrolled and excelled in Disney’s ‘Marketing You’ class.
Delivered exceptional service for guests and improved their Disney experience.

Helped with daily store replenishment and maintenance of store cleanliness including physical inventory preparations, and merchandising and visual standards.
Arranged advertising displays and arranged merchandise on counters and tables to promote sales and promotional events.

Provided exceptional guest service at the leading retailer in off-price apparel and home fashions in the United States.
Assisted in daily operations such as maintaining merchandise presentation, handling cash and credit transactions, and managing dressing rooms.