If you are seeking a motivated cybersecurity professional who is dedicated to making a difference and committed to ongoing development, I welcome the chance to connect and explore how I can contribute to the success of your organization. Let’s collaborate and create a safer digital landscape together!
Customer-focused professional excelling in identifying and executing tech support services and solutions.
Eliminated systemsβ vulnerabilities by leveraging CVEs and MITRE AT&CK framework
Identified and eliminated viruses, C2, and trojan malware to return system control and privacy to our customers
Fostered strong client and cross-team relationships earning a reputation for being top-performer and teammate
Mentored and inspired high school juniors on the wonders of American Literature and the history of the English language
Prepared 150 students to excel in professional and collegial environments
Drafted and enforce rules of engagement for English biweekly professionals community events
Led inclusion initiatives in the community fostering a culture of respect and equality
Managed logistics for web purchase products for delivery and addressed bugs and feature enhancements with dev teams
Led and assigned priorities for contracted dev teams to enhance features and address customer and corporate concerns
Prioritized prompt, informed, and accurate communication and managed own NetSuite portfolio with over 200 orders per month
Collaborated closely with team members to generate metrics and Key Performance Indicators for organization leaders