I am a highly experienced customer service professional familiar with fast-paced work environments and learning new skills/processes quickly and independently. I excel in work where I can make an impact and I enjoy feeling like the work I do makes others’ lives easier. I also love board games, watching Survivor, and hanging out with my two orange cats!
• Client service role for property technology & access control/security systems
• Resolve high volumes & high priority inquiries from domestic and international clients
• Trained multiple team members on various tools/platforms/products
• Manage multiple reports/monitor system status for regional sites
• Regularly coordinate with cross-functional/cross-regional teams
• Fast-paced leadership role with emphasis on training employees throughout Chicago area
• Assisted regional manager in re-training and supporting multiple underperforming shops
• Managed employee schedules and product orders
• Outperformed in sales incentives throughout employment
High energy, variable position requiring daily adaptability and strong communication and
organizational skills to complete cross-functional objectives
High volume roles focused on generating positive guest interactions, completing sales incentives, thorough brand knowledge, strong emphasis on communication skills
High-volume sales role focused on sales incentives, accurate & fast-paced service, rapid acquisition of product/software knowledge
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
