Help Desk, Tech Support, Customer Service Representative

Rate, USD
$20 / hour
Work schedule
Full Time, Contract, Part Time, Temporary,
Language skills
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About me

Computer Science graduate with extensive experience in tech support and over three years in customer service roles. Proficient in diagnosing and resolving technical issues, providing excellent customer support, and effectively communicating complex technical concepts to non-technical users. Strong problem-solving skills, adaptability, and a track record of delivering solutions that enhance customer satisfaction. Seeking opportunities to leverage technical expertise and customer-oriented background to contribute effectively in a dynamic and technology-driven environment.


2021-2022 Associates degree in Computer Science @ Gateway Community College


09/2022-12/2022 Customer Service Technical Support Administrator @ Pearson
06/2022-08/2022 Information Technology Services Intern @ Yale University
11/2021-04/2022 Receptioniat @ Fellowship Place
04/2021-07/2021 Customer Care Ambassador @ Activus Connect

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