Highly skilled and experienced in retail and hospitality management for six or more years. I have various skills that I am looking to bring forward to a company where I can become a great asset to the team.
Prepares all event documentation and coordinates with sales, hotel departments and customers to ensure consistent, high-level service throughout pre-event, event and post event phases.
Receives and resolves or assists the General manager servicing guest complaints and service recovery process.
Prepares all event documentation and coordinates with sales, hotel departments and customers to ensure consistent, high-level service throughout pre-event, event and post event phases.
Works with word processing, spreadsheet and database software to complete administrative tasks. Manage calendars and schedules for the department. Composes and types of routine correspondence; prepares material for special events such as invitations, guest list RSVPs, programs, etc.