HR/Talent Acquisition Coordinator

Rate, USD
Not specified
Work schedule
Full Time, Contract,
Language skills
English
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About me

Highly motivated and results-oriented HR professional with extensive experience in recruitment coordination, talent sourcing, and employee support. Proficient in using ATS tools like Workday, Lever, and Paycom. Skilled in maintaining positive relationships with stakeholders to achieve client satisfaction and meet service-level agreements. Adept at prescreening candidates, generating offer letters,
and managing calendars for interviews.


Professional area



Education

01/2019-06/2020 Master of Science, Human Resource Management @ Strayer University

Human Resource Management Foundations, Contemporary Business, and Managing
Human Resource Projects

09/2014-03/2018 Bachelor of Business Administration, Business Management @ Strayer University

Received with Honors: Summa Cum Laude


Experience

07/2021-06/2023 Coordination Consultant/Sourcer @ Hudson RPO

• Coordinate and schedule phone screens, on-site interviews, and video
conferences.
• Generate Offer Letters
• Initiate and monitor background checks.
• Working efficiently within the Workday Applicant Tracking System (ATS).
• Maintain a positive rapport with hiring managers throughout the recruitment
coordination process to achieve client satisfaction and to help meet
service-level agreements from a recruitment perspective.
• Post jobs to niche job boards or other marketing venues as the recruiting
team requires. May also provide due diligence on job boards and make
recommendations on potential sourcing leads
• Prescreens resumes/candidates and presents qualified candidates to hiring
managers for further consideration, ensuring that candidates meet
the experience/education requirements for the role and are aligned with
PTC’s culture and values.

08/2019-08/2021 People Services Specialist @ Facebook (via Spectraforce Technologies)

• Support employees’ and internal stakeholders’ inquiries about benefits
processes, policies, and issues.
• Manage inbound employee inquiries, identify needs, process necessary
transactions in Workday, Salesforce, and other systems, and escalate issues
or re-assign inquiry, as required; conducting outbound calls or emails
for issue resolution and follow-up, if required.
• Maintain a commitment to our service level agreements (SLAs) around
responsiveness and customer satisfaction.
• Maintained detailed and accurate documentation in the request tracking
system (Service Cloud), HRIS (Workday), and benefits administration tool
(WTW).
• Maintain knowledge and adhere to all government policies and standards
(e.g., HIPAA, ERISA, IRS, DOL, Section 125, etc.)
• Execute employee Perks programs by answering employee inquiries for
“baby cash,” daycare, and gym/wellness programs.

08/2018-09/2019 Medical Records/Billing Clerk @ Texas Diabetes & Endocrinology, P.A.

• Responsible for maintaining patient health records in compliance with HIPAA regulations; responded to medical records requests in accordance with company policy and federal and state regulatory requirements.
• Process payments and respond to medical records inquiries; escalate cases to appropriate management personnel to ensure patient satisfaction and compliance.
• Collaborate with management to develop effective practices; provide support with the implementation of records management policies and procedures.

08/2017-05/2018 Referral Coordinator @ Urology Austin

•Process referrals from primary care providers for specialty in a timely manner, prioritizing the referrals according to defined levels of urgency, scheduling member appointments as necessary, and communicating referral information to patients.
•Coordinate the process of referring patients to appropriate clinics. Communicate with patients to ensure follow-through with referrals.
•Prioritized workload and maintaining an organized workspace.
•Work independently and unsupervised, maintaining a superior work ethic.

07/2016-08/2017 Call Center Representative/Scheduler @ U.S. Dermatology Partners

Schedule new and established patient appointments for our Cedar Park, Georgetown and Round Rock locations on average 30 to 40 patients per day, Triage Medical Assistant Calls, Voicemails, Referrals, Scanning, Filing, and Faxing


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