Highly analytical marketing operations analyst with 3+ years of experience in data analysis, optimization, and technology management. Skilled in using tools such as Excel, Adobe Campaign Manager, SQL and Google Analytics to drive business growth. Collaborative team player with excellent communication skills.
Experienced eBay risk analyst with 5+ years of experience in identifying and mitigating fraud and financial risks. Skilled in using eBay’s fraud detection tools and analyzing transaction data to protect eBay’s buyers and sellers. Proven track record of reducing risk and increasing revenue. Excellent analytical and problem-solving skills.
Experience:
– Analyzed transactions and identified fraudulent activity using eBay’s fraud detection tools
– Investigated and resolved disputes related to fraudulent activity, chargebacks, and other payment issues
– Developed and updated risk management policies and procedures to adapt to changing fraud trends
– Collaborated with cross-functional teams to implement fraud prevention strategies and improve the customer experience
– Conducted research on new fraud trends and recommended changes to existing systems and processes to mitigate risk
– Communicated with buyers and sellers to resolve issues related to transactions and payment processing
Highly analytical marketing operations analyst with 3+ years of experience in data analysis, optimization, and technology management. Skilled in using tools such as Excel, Adobe Campaign Manager, SQL and Google Analytics to drive business growth. Collaborative team player with excellent communication skills.
Skills:
– Data analysis and interpretation
– Marketing technology management
– Campaign optimization
– Dashboard and report creation
– Cross-functional collaboration
– Trend analysis and forecasting
– Project management
– Strong attention to detail
Experience:
Analyzed marketing data from various channels to identify trends and opportunities for optimization
Made recommendations for optimizing marketing campaign s based on data analysis
Managed marketing technology stack, including marketing automation and CRM
Created dashboards and reports to communicate marketing performance to stakeholders
Collaborated with cross functional teams to align marketing efforts with broader business goals
Automate campaigns using Adobe Campaign Manager
Author campaign content using AEM
Coded, tested and executed campaigns
Review partnerβs live and/or expired assets to ensure program policies, procedures and other materials meet companyβs contractual requirements