Fulfillment Coordination Specialist

Rate, USD
$21 / hour
Work schedule
Full Time,
Language skills
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About me

I am known by my managers and colleagues as a professional with a dedicated focus on achievement as well as a creative outlook to identifying and solving issues. Some additional key highlights of the benefit I will bring to your organization include the following details:
-Proven track record of excellence in devising and deploying strategies to optimize revenue generation.
-Possessing high level experience in planning and implementing robust operational strategies/plans to reduce customer response time and optimize level of customer satisfaction
-Demonstrating value-added skills in troubleshooting issues, evaluating technical alternatives, and recommending solutions to maximize system performance.

Professional area


2007/2010 High School Diploma @ Toms River
6/2020-9/2020 Medical Assistant with Phlebotomy, EKG and Patient Care Technician @ Advantage Career Institute Medical and Dental School
8/2021-10/2021 Certified IT Support Professional @ Grow with Google


8/2021-7/2023 B2B/B2E Fulfillment Coordination Specialist @ Varsity Tutors

Oversaw the order fulfillment process including order input, administration, and implementation for accounts that consisted of 5,000+ Students.
Reviewed Processes and Policies and recommended changes that would improve accuracy, and decrease order turnaround time to ensure a more optimal customer experience.
Collected routine information, word processing routine documents such as correspondence and forms, and inputted data into databases and spreadsheets.
Troubleshooted, resolved, and escalated customer, and employee queries and issues regarding order fulfillment.
Assigned work tasks to staff, ensuring they are shown appropriate methods and procedures.

9/2012– 2020 Sales Representative @ Various Automotive Groups

Cultivate and nurture relationships with customers ensure repeat and referral business. Engaged customers in positive conversations to uncover requirements and recommend products/services accordingly, resulting in securing sales.

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