I am known by my managers and colleagues as a professional with a dedicated focus on achievement as well as a creative outlook to identifying and solving issues. Some additional key highlights of the benefit I will bring to your organization include the following details:
-Proven track record of excellence in devising and deploying strategies to optimize revenue generation.
-Possessing high level experience in planning and implementing robust operational strategies/plans to reduce customer response time and optimize level of customer satisfaction
-Demonstrating value-added skills in troubleshooting issues, evaluating technical alternatives, and recommending solutions to maximize system performance.
Oversaw the order fulfillment process including order input, administration, and implementation for accounts that consisted of 5,000+ Students.
Reviewed Processes and Policies and recommended changes that would improve accuracy, and decrease order turnaround time to ensure a more optimal customer experience.
Collected routine information, word processing routine documents such as correspondence and forms, and inputted data into databases and spreadsheets.
Troubleshooted, resolved, and escalated customer, and employee queries and issues regarding order fulfillment.
Assigned work tasks to staff, ensuring they are shown appropriate methods and procedures.
Cultivate and nurture relationships with customers ensure repeat and referral business. Engaged customers in positive conversations to uncover requirements and recommend products/services accordingly, resulting in securing sales.
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
