Guest Experience Manager

Rate, USD
$17 / hour
Work schedule
Full Time,
Language skills
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About me

Currently working at CAVA as a guest experience manager. The ability to organize a shift and help out paying customers are one of my main drives. Helping people with their problems and encouraging them to become regulars is my strong suit.

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February 12. 2021 to Present Guest Experience Manager @ CAVA

Read and respond to emails from Area Leader and Regional Manager
Completed daily administrative duties on the computer
Adjusted the schedule on a weekly basis according to projected sales
Counting Inventory at the end of the week
Submitted truck orders to ensure a proper restock for the next couple business days
Responsible for hiring and conducting interviews
Trained new hires on their positions
Help customers with problems they are having with ordering online
Giving refunds when necessary and showing sympathy
Answering phone calls from customers and from service requests

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