I am well versed in many customer service positions. Most of my past careers have included assisting customers through live chat as well as over the phone. I work very well independently, and I am self motivated.
I unfortunately did not receive a degree due to mental health issues, but I am looking to continue my education in the future.
β’ Organizing and shelving books according to the Dewey Decimal system β’ Assisting patrons with questions about book locations
β’ Meeting all assigned work goals and tasks
β’ Assisting in youth activities
β’ Scheduling electronic appointments with students and their designated advisor β’ Answering phone calls and transferring them to the correct department
β’ Escorting guests to requested locations on campus
β’ Drafting college newsletter during virtual classes
β’ Locking/opening the office
β’ Checked guests in and out, assigned rooms, and processed payments.
β’ Maintained occupancy records, confirmed or changed room reservations, and provided information about the hotelβs policies and services.
β’ Organized transport services for guests at their request.
β’ Kept in contact with porters to locate luggage
β’ Provided information on the islandβs current activities, restaurants, and bike rental
β’ Managed the coffee bar within the hotel which included closing and opening, handling money, and filling out orders accurately
β’ Advising customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis
β’ Educating myself with new cannabis products on the market, terpenes and cannabinoids as well as their effects, and the latest industry trends through research
β’ Very familiar with Dutchie POS and e-commerce
β’ Educating customers on the safe use of their selected cannabis products.
β’ Checking customers’ identification documents to verify that they are of legal age.
β’ Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.