My role as an Administrative Assistant at Sanctuary Refugee Health Centre during my internship allowed me to develop intermediate knowledge of using PS Suite and Ocean, along with data entry and database management skills using Microsoft Word and Excel. My attention to detail, combined with my ability to multitask and manage front desk responsibilities, helped me deliver high-quality service to patients and colleagues alike. On the other hand, as a team member at Taco Bell, I further enhanced my customer management skills and demonstrated a fast-learning ability, allowing me to adapt seamlessly to diverse situations.
Coursework: Medical Office Administration, Business Computing Applications, Office procedures for Health Administration, Bookkeeping for office settings, Software presentation, Dental wellness
β’ Responded to customer complaints and concerns professionally
β’ Created daily reports on sales, labor costs, and profits
β’ Demonstrated excellent customer management skills and teamwork
β’ Adapted quickly to various situations
β’ Scanned medical reports, prescription drugs, and consultation records for patients
β’ Performed data entry and database management with attention to detail
β’ Greeted clients and booked appointments at the front desk
β’ Made calls to patients regarding their appointments
β’ Multitasked between front desk and back-office clerical duties