A life time of playing my role in high level sports teams I have imbibed the value of competitiveness, dedication and hard work, which are deeply ingrained in my character. I implemented theses skills in every aspect of life.
Throughout my undergraduate and graduate years my coursework included Operations Management, Digital Health Technology, and Information System Design and Development. Within those courses they taught me about data analytics, collecting and analyzing statistical data, data mining, and data visualization. I have developed a strong passion for the telehealth industry, and I am looking to expand my skills and learn new tools.
Field phone inquiries for new and existing patients, manage appointment scheduling, conduct new patient orientations, and
manage electronic medical records.
• Conducted patient scheduling, registration, and data entry for a medical office with over 250+ patients, updated health records,
and ensured compliance with HIPAA.
• Coordinate with physicians, nurses, and office personnel to enhance patient flow, resulting in a 20% reduction in wait-times and
a 92% patient satisfaction rating.
• Assisted medical biller on bi-weekly billing in reviewed and validated accuracy of insurance charges including dates of service
and services provided.
Provided clinical skill instruction to students who have developmental, emotional, and behavioral needs in 1:1 and group
● Accurately observed, monitored, and recorded problem behaviors through behavior consequence data collection, graphs, and
notes in real time.
● Achieved significant decreases in 75% negative behavior and improved overall communication among the children.
● Learned specialized behavior approaches to reduce uncontrolled outbursts, in all settings.
Manage social media outlets including Instagram, Facebook, and the company website.
● Responded to customers’ questions, comments, and concerns by using problem-solving techniques.
● Ensured all social media profiles reflected current specials and promotions.
● Incorporated written communication to create marketing content including blogs, promotional materials, and advertisements
for social media.