I am Currently 22 years old going into my last year of college. I am looking to strengthen my skills within my desired profession. I am a quick learner, highly motivated, and a great problem solver ready for new opportunities.
Learning skills to help me grow within the hospitality industry such as management skills, accounting, and communication skills.
Welcomed and assisted patrons of the establishment, helped with reservation and menu related questions.
Served menu and drink items to guests, with thorough descriptions
Carried out opening and closing shift tasks, including bottle and
beverage inventory
Supervising closing duties of colleagues
Handled customer concerns and feedback professionally, ensuring customer always left satisfied
Key holder and cash handler
Answered phones and ensured customer needs were met
Developed customer filing system for future referral and easy access
Responsible for customer service line, meeting customers needs and
questions