Results-driven Technical Writer with 4 years of experience in the FinTech and AdTech industries. Proven expertise in composing SDK and API guides, IT Policies, and technical manuals. Adept at collaborating with cross-functional teams to deliver clear and effective technical documentation. Committed to continuous learning and global collaboration.
β’ Composed developer-focused SDK, API, and internal documentation, enhancing product understanding
β’ Authored IT Policies for DevOps and Engineering, ensuring adherence to industry standards
β’ Produced quality audit reports (ITGC), contributing to compliance and quality assurance
β’ Contributed effectively within an agile Scrum team
β’ Created multilingual SDK documentation (Java, Go, Python, PHP, C#, Rust, and Ride)
β’ Developed testing documentation for Docker, Linux, Terminal, and IDE usage
β’ Authored engaging lessons on blockchain and Web 3.0 concepts
β’ Produced comprehensive and concise internal documentation (API, DevOps tools, manuals)
β’ Managed incidents with monitoring and postmortem analysis, ensuring robust system performance
β’ Troubleshot minor platform bugs, ensuring an optimal user experience
β’ Coordinated a 12-member team, fostering collaboration
β’ Authored user guides for CFD and Binary options trading strategies, enhancing user understanding
β’ Created tutorials for platform features, improving user onboarding and engagement
β’ Translated complex financial concepts into accessible documentation
β’ Documenting business, financial, and technical processes
β’ Conducting internal controls