Experienced Cyber Security Analyst, highly proficient in Security Analysis, Project Management, client management, environment hardening, documentation/reporting. Gained through working in managed services, financial services, and manufacturing industries. Skills include incident response, proactive threat hunting/auditing, project management, networking administration, vulnerability hunting, and Windows/Linux/MacOS, gained through hands-on work experience.
• Managed, directed, and lead Cyber Team with 30+ clients
• Lead projects and operations with cross functional teams to deliver/enhance Cyber Services
• Spearheaded training program/projects responsible for creating and delivering Cyber Security Awareness Training to all Cyber clients
• Deployed and maintained cyber tools for all clients (Anti-Virus, IDS/IPS, MDR, Vuln Scanning)
• Analyzed data sourced from cyber tools/systems to catch, identify, and patch vulnerabilities
• Rapidly responded to cyber incidents and worked with MSP techs to prevent exploits of client networks
• Improved client satisfaction through regular communication and accurate/insightful cyber reports
• Collected evidence and documented results for external compliance audits/security questionnaires
• Proactively audited and analyzed client networks and environments on a regular basis
• Acted as main point of contact for all security related inquiries for all MSP clients
• Managed the development of ”IntrepidAgent V1.0”, an IP camera polling and management system
• Successfully accomplished project goals within the established scope and delivered all client requirements
• Oversaw daily scrum meetings/retrospectives and managed the prioritization of product backlog items/tasks
• Proactively engaged stakeholders by addressing concerns, soliciting feedback, and incorporating their input into project decisions
I’m an energetic team player who enjoys helping people with tasks/projects to complete in a timely manner.
Hello! My name is Brandon – I’m a Customer Success professional with over 8 years of experience in customer-facing roles.
Cherise Bullock Cassell is a PMP, CSM, and ITIL-certified Information Technology (IT) Professional with 23+ years of IT experience, inclusive of 18+ years of program / project management experience. She has a history of exceeding client expectations and building solid on and offshore teams.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
