Passionate and creative client representative. Have 10+ years of customer service and client relationship experience. BA in Communications with a content writing concentration.
Best skilled in employee engagement such as keeping track of staff birthday lists and anniversaries,=. Also skilled in Client relationships current 400 clients on my caseload that I email and help link with services.
Currently act as a representative for families who have children on the Autism Spectrum. I help them secure services and insurance authorizations as well as well as navigating the complex special needs system
Checked in/out hotel guests cleaned lobby, ran audit reports and other duties as assigned.
Helps sales manager book events by touring the property and selling our meeting spaces
I was the EMT/ medical director on camp. I handled all campers Medications as well as keeping contact with local doctor for more urgent needs. Kept detailed logs of children’s activities and Medical needs
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
