Director of Operations and Projects

Rate, USD
Not specified
Work schedule
Full Time, Part Time,
Language skills
English
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About me

A highly qualified and professional team leader that is trained to coordinate and develop an academic program to provide support to a diverse student population while acting as a facilitator and providing guidance and supervision in academic tools, resources and services needed.


Professional area



Education

08/2008 - 12/2012 Bachelor of Arts - Foreign Language and Literature - Spanish @ University of Missouri - St. Louis
02/2018 - 09/2021 Master of Education @ Northcentral University

Experience

07/2020 - Present Operations Manager @ National University

β€’ Assists with Student Advisory Boards, Student Associations and Honor Societies for the School.
β€’ Assists with hot fixes and various curriculum projects.
β€’ Assists with the development of assessment reports, collection and organization of data and forms for assessment and research purposes.
β€’ Assists Program Leads with the maintaining and revising of Programs.
β€’ Manages third party academic systems, quizzing tools, and other resources aligned with SUS.
β€’ Steward for SUS Community Forum and supports students who post in the Commons to provide school support and answer questions.
β€’ Coordinates and oversees all catalog revisions in conjunction with Program Leads.
β€’ Coordinates, updates, and assists with academic/curricular IT related items.
β€’ Assists in the monitoring of the Institutional Recommendation Process, Academic Integrity Violations, Code of Conduct Warnings/Charges, and other operations-related activities.
β€’ Manages faculty recruitment and topic lists associated with the Center for Professional and Continuing Education (PACE).
β€’ Assists with maintenance of the school’s Anthology workspaces.
β€’ Performs other duties as assigned by the Dean and Program Leads.

09/2017 - 07/2020 Graduation Specalist @ Northcentral University

β€’ Run and evaluate Degree Audits to verify accuracy of the audit and transfer equivalency.
β€’ Maintain graduation database and provides preliminary data.
β€’ Evaluate graduation applications to determine certificate/degree eligibility.
β€’ Process dissertations to ProQuest for publishing for all doctoral students.
β€’ Maintain ordering of all certificate/degree diplomas for conferred students.
β€’ Post certificate/degree data to student information system.
β€’ Resolve issues with degree audit incongruities.
β€’ Conduct training on standard operation procedures for Graduation Department to Record Analysts.
β€’ Attend committee meetings to provide advice and report procedures and policies.
β€’ Recommend policies to staff, personnel, and departments for Graduation.
β€’ Maintain confidentiality of student records in compliance with the Family Education Rights
and Privacy Act (FERPA).
β€’ Maintain confidentiality of information exposed to in the course of business regarding
students, supervisors or other employees.

08/2006 - 06/2017 Middle School Teacher @ St. Louis Public School District

rovided 1:1 academic advising and support to students by creating individualized academic plans to monitor and successfully complete learning goals in their classes.
β€’ Monitored and managed student academic progress through a variety of data tools utilized by the district. e.g. district and individualized assessments; Kickboard data
β€’ Facilitated meetings with students, teachers and department chairs to ensure the academic success of the student.
β€’ Assist faculty with curriculum alignment of learning goals, implementation and distribution for students throughout the term/year.
β€’ Supervised faculty throughout the year while developing and maintaining data for each student throughout the term/year.
β€’ Conducted and assisted students with long, short and S.M.A.R.T. goals.
β€’ Provided support with troubleshooting within the software utilized by the district.


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