Account Manager

Rate, USD
$30 / hour
Work schedule
Full Time,
Language skills
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About me

Result driven sales executive with five years of experience, specializing in sales strategy, account management, business development, and
consultative selling. I have a strong history of building customer pipelines and leading sales initiatives. Im highly skilled in consistently increasing
customer engagement and acquisition. I’m proactively committed to exceeding program objectives and increasing client’s bottom line.

Professional area


09/2014 - 06/2017 B.A Business Management @ CAL State Channel Island

graduated 2017 with a B.A in Business Management


07/2021-04/2023 Account Manager @ Alibaba Group

Helped accounts maintain 85%profit margin by improving sales, marketing, and customer communication.
Establishing and maintaining strong business relationships with customers, as well as ensuring that business follow-up is done on a regular basis
Maintained a target 75% customer retention rate through building client relationships, educating consumers, and networking events.
Increased customer base rate to 80% by promoting services and products to both internal and external customers

03/2019-06/2021 Sales Development Representative @ Alibaba Group

Qualify leads, discover projects, understanding about budget, authority, need and timeline, and turn them into pipeline opportunities.
Develop and implement strategies with account executives, and sales directors to land into new accounts, and to expand already existing
Hit and exceed a quota of 80 dials per day, and 2 appointments per day to cold and warm prospects
Delivered 80% of sales qualified leads for closing in two consecutive quarters two years in a row.

01/2018-02/2019 Account Executive @ Yelp Inc

Managed a pipeline of clients in a myriad of industries
Consulted, educated, strategized, and successfully sold Yelp advertising program through high volume sales calls.
Implemented exceptional negotiation and closing skills.
Successfully closed up to 25%of deals and averaged a 50% show ratio
Consistently made more than 60 dials and 1.5 hours of talk time per day, averaging 15 pitches per month.

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