Data Entry Specialist

Rate, USD
$24 / hour
Work schedule
Full Time,
Language skills
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About me

Detail-oriented professional seeking a Data Entry position to leverage my strong management skills, quality assurance experience, and program development expertise. I am dedicated to delivering accurate and efficient data entry solutions while contributing to a collaborative and dynamic work environment.


2019 In progress @ North lake College


2021 - Current Delivery Driver @ FedEx

Efficiently manage and process 150-180 daily deliveries, ensuring accurate and timely data entry.
– Safely load, unload, and inspect delivery vehicles, adhering to stringent quality control protocols.
– Respond to customer inquiries and resolve concerns promptly, maintaining high levels of customer satisfaction.
– Conduct vehicle inspections before and after routes, ensuring operational excellence.

2013 - 2021 Dispatcher @ Defiant Security

Monitor and control access to commercial properties, maintaining a safe and secure environment.
– Generate comprehensive reports detailing daily activities and incidents, ensuring accuracy and attention to detail.
– Provide emergency support, escorting individuals when necessary to ensure their safety.
– Proactively patrol premises to prevent intrusion and promptly respond to potential security breaches.
– Manage customer inquiries via various communication channels, upholding safety protocols.

2020 - 2022 Technical Support Specialist @ Genpact, INC

Assisted an average of 50-60 customers daily, addressing technical issues and providing guidance.
– Conducted troubleshooting for Apple products and services, resolving issues and offering insightful recommendations.
– Processed payments for new services and set up payment plans for Apple Card users.
– Demonstrated proficiency in troubleshooting Apple and Wallet Pay functionalities, showcasing strong technical aptitude.

2019 -2021 Claims Specialist @ Start Farm Insurance

Provided personalized assistance to 80-100 customers daily, addressing inquiries and resolving issues.
– Managed payment processing, document handling, and medical plan coordination.
– Scheduled appointments, services, and transportation arrangements for individuals in need.
– Demonstrated proficiency in ECS systems, Zendesk, and accurate data entry.

2018 - 2019 Technical Support Specialist @ Texas Instruments, Inc

Conducted preventative maintenance, repairs, and troubleshooting for calculator equipment.
– Communicated effectively with customers to diagnose issues and ensure efficient problem resolution.
– Assisted customers step-by-step, ensuring successful software installations and upgrades.
– Demonstrated strong technical acumen in guiding college students through software testing procedures.

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