Hello! My name is Courtney McVey, and I have been in the customer service industry for more than five years. Over the course of my career, I have gathered many skills that prove to be beneficial in both my personal and professional life.
I pride myself on my work ethic. I excel in time management, customer service, and career development. I am an efficient leader, and I create a work environment for others that inspires positivity and productivity. Most of all, I expect the best of myself. I rely on organization, communication, and self motivation to reach my daily goals.
I enjoy people and forming relationships with customers to ensure the best experiences possible. Each customer is special and should be regarded as such with every visit. To end the day knowing I put a smile on my customers’ faces is the highest achievement, and, in turn, I end my day smiling.
People are so important. Our relationships are so important. That is why customer service has been my chosen profession for more than five years.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
