Having graduated from UC Irvine in 2017 with a BA in English, I have explored different fields of customer service. From gathering data with the US Census Bureau, tutoring adults for their GEDs, to becoming a loss prevention agent in the festival industry, I am lover of social interactions and problem solving.
Perform supervisory duties over a team of 22 and managed company compliance
ABC (Alcohol Beverage Control) policies
Curate documents (incident reports, point-of-sale troubleshooting guides, pre-shift
documents, and service guidelines) for staff
Maintain records of compliance practices and carry out reviews of process and
adapting plans based on team feedback
Coordinate communication and cooperation among staff members and project
managers
Oversee implementation of company compliance on ABC (Alcohol Beverage Control)
and DLS alcohol service policy
Responsible for 80 daily caseloads in capturing and administering PII (personal
identifiable information) within the field
Performed administrative tasks and verified documented information
Communicated with residents on Bureau policies and purposes
Created academic curriculum and advising documents for at-risk youth in LACOE
grant-funded programs
Conducted virtualized 1-1 and group sessions to support students in achieving their
GED and advancing towards higher education
Applied academic advising and instruction through the Lotus Application
Assisted cross-communication between non-english native speakers in Spanish
Generated reports on student development for external stakeholders and traceability
purposes
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
With over 11 years of experience in the financial services industry, I am a driven and motivated branch manager who leads by example and inspires others to achieve their goals. I have a proven track record of delivering exceptional customer service, increasing branch profitability, and managing compliance and operations functions.
My name is Bebe Ibvisayi Lashley. I am an immigrant from Zimbabwe who has lived in the USA for 22 years.
