Business Analyst

Rate, USD
Not specified
Work schedule
Full Time, Contract,
Language skills
English, Spanish
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About me

I’ve developed my career in operation, business support area and data driven studies. Experience within the exchange money desk, service developing, processes improvement and projects evolution regarding client service and operation function areas.
I characterize myself as a very proactive and teamwork player, always looking forward to sharing, learning, and incorporating new experiences and knowledge within business needs.
Methodical, organized, and good with interpersonal relations, methodical and well organized.


May2022/Jul2022 Digital E-Commerce Program @ Ecommerce Institute
Jun2016/Nov2017 Masters in Finance @ Finis Terrae University
Mar2012/Jun2016 Bachelor Business Administration & Economics @ Finis Terrae University


Jun2019/Jun2023 Middle Office Analyst @ JP Morgan Chase Chile

Exchange Money desk support. Responsible for checking, analyzing, and giving follow-up to all the Onshore and Offshore transactions closed by the Trading and Sales desk Team.
Within my main responsibilities the booking and later revision of most of the derivates and FX transactions closed during the day. Actively participate in the confection and validation of regulatory reports, KPI’s and data driven through reconciliation needed to monitor the daily transactions.

May2018/Jun2019 Quality Studies Team Leader @ AYA Consulting

In charge of designing and coordinating different studies related to client service quality research, working with data collection and analysis of the same within a multifunctional team of 15-20 people.
One of the main clients was Entel (Chilean Telecommunications company) in which I was able to decrease in around a 40% the time installation of the new house internet service the company was delivering thanks to well-executed research

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