Strategic Operations, HR, and Management Leader

Rate, USD
$35 / hour
Work schedule
Full Time, Contract, Part Time,
Language skills
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About me

I aman accomplished professional with a multifaceted background encompassing HR, business consulting, and operations management. Renowned for optimizing efficiency, cost reduction, and revenue growth, I excel in data analysis, stakeholder communication, team coaching, process enhancement, budget oversight, and risk evaluation.

In the capacity of an adept HR & Business Consultant, I empower small business proprietors to unlock their potential, culminating in a 25% cost reduction. By orchestrating projects with a 20% increased success rate and employing data-driven strategies, I fostered a 15% upsurge in client revenues, exhibiting a profound capacity for delivering tangible outcomes.

At Gartner, Inc., as a Business Development Associate, I spearheaded lead generation, manifesting a remarkable 30% revenue boost. Through market research, custom business plans, and relationship cultivation, I maintained a 95% client satisfaction rate and secured a 50% success rate in new partnerships.

As the Director of Operations at Z Beans Coffee Shops, LLC, I masterminded projects up to $3M, ensuring on-time, on-budget completion. Orchestrating five franchises, Genesis elevated market presence by 25%, steering over 100 team members to achieve a 20% profit and productivity elevation.

Additionally, in the role of Director of HR and Training, I streamlined onboarding, virtual training programs, and performance initiatives, leading to substantial enhancements in employee retention and productivity.

I am proficient in data analysis, stakeholder communication, coaching, process enhancement, budget management, risk assessment, and project management tools. Boasting exceptional leadership, creative problem-solving, and articulate communication, I am an asset driven by adaptability, diligence, and innovation.


08/17-05/21 B.A. in English Literature and B.A. in Philosophy @ Mercer University

Minor in Entrepreneurship and Africana Studies


08/2019-08/2021 Director of HR and Training @ Z Beans Coffee, LLC
08/2021-02/2022 Director of Operations @ Z Beans Coffee, LLC
02/2022-11/2022 Business Development Associate @ Gartner, Inc
01/2023-Present HR, Business, and Strategic Planning Consultant @ Self Employed

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