# Social Media Specialist

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $25 / hourWork schedule Full Time, Links  Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

As a recent graduate in Public Relations from the University of Cincinnati, I am eager to embark on my career journey in the digital media field. I am motivated, well-versed in social media strategies, and ready to bring my fresh perspective to your team. Let’s connect and discuss how I can add value to your organization.

As a customer service professional in the serving industry, I thrive on interacting with diverse individuals on a daily basis. This role has helped me hone my communication skills and better understand each person’s unique needs. Additionally, I manage my restaurant’s social media presence, using my photography skills to create compelling content and implement marketing strategies to engage with guests outside the restaurant. I value the opportunity to connect with people both in-person and online and am constantly seeking new ways to enhance their experience.

I want to continue working on a path that allows me to be exposed to different groups of people daily and explore my strengths in communication, marketing, and PR.

## Professional area

### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Marketing](https://jobicy.com/resume-category/marketing.md)

## Skills

### [Adobe InDesign](https://jobicy.com/resume-skill/indesign.md)[Adobe Photoshop](https://jobicy.com/resume-skill/adobe-photoshop.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Critical Thinking](https://jobicy.com/resume-skill/critical-thinking.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Leadership](https://jobicy.com/resume-skill/leadership.md)[Lightroom](https://jobicy.com/resume-skill/lightroom.md)[Photography](https://jobicy.com/resume-skill/photography.md)[Social Media](https://jobicy.com/resume-skill/social-media.md)[Team Building](https://jobicy.com/resume-skill/team-building.md)

## Education

Graduated April 2023  Bachelors in Arts and Sciences  @  University of Cincinnati

## Experience

October 2020  Bar Manager  @  BRU Burger Bar

• Provides exceptional customer service, ensuring guests’ satisfaction, and fostering a welcoming atmosphere.
• Manage cash and credit transactions while handling social media campaigns.
• Train and schedule bartenders, create drink menus, and promote featured cocktails.
• Organize and supervise shifts to uphold guest satisfaction and uphold company standards.
• Perform administrative tasks (inventory, scheduling, labor cost, budgets, interviewing
process).

1/2022-5/2022  Social Media Intern  @  Cunningham Restaurant Group

Oversaw social media pages for multiple locations, implementing new marketing techniques and increasing customer engagement.
• Conducted reviews and enhanced customer loyalty through effective communication.

5/2022-8/2022  Editorial Intern  @  Smart Work Media

• Worked on social media and audience engagement.
• Proofread and wrote news articles, leading to multiple publications.
• Created engaging and shareable content, including graphics, videos, and written posts, to enhance brand visibility and attract target audience.

08/2017-10/2021  FOH Employee  @  Flyers Pizza and Subs

● Answered incoming calls to the restaurant regarding questions,
and/or deliveries.
● Collaborated in a team environment providing customer service
which includes; taking orders, seating guests, bringing food to
the table, collecting payment and cleaning up.
Resolved customer concerns and worked towards a resolution
while providing great customer service.
● Trained new team members that joined the Flyers team.
● Supported and managed advertising the featured products
along with other special discounts and popular items.

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