As a highly motivated and results-driven professional with more than 10 years of experience in the hospitality industry, I have developed a keen understanding of the importance of service and efficiency. I am passionate about providing exceptional experiences for clients and guests. My expertise in verbal and written communication, as well as my ability to work independently as well as collaboratively, has been honed through my various roles in the industry.
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Utilizing my expertise in hospitality, I aid clients by providing area tours and overviews of the city, curated maps of specific neighborhoods based on desired lifestyle. needs including fun activities to explore.
Managed employee transferee schedules for domestic and international moves using Excel spreadsheets.
Conducted in depth consultations to ascertain client needs, set expectations and outline relocation journey.
Sourced current rental market data trends, arranged housing tours, provided application assistance, local school options and enrollment information for individuals, couples and families.
Conducted move-in inspections, utilities set up, DMV and local registrations.
Utilizing my expertise in hospitality, I aid clients by providing area tours and overviews of the city, curated maps of specific neighborhoods based on desired lifestyle. needs including fun activities to explore.
Managed 250+ employee transferee schedules for domestic and international moves using Excel spreadsheets.
Conducted in depth consultations to ascertain client needs, set expectations and outline relocation journey.
Sourced current rental market data trends, arranged housing tours, provided application assistance, local school options and enrollment information for individuals, couples and families.
Conducted lease reviews, move-in inspections, utilities set up, DMV and local registrations.
Responsible for exceptional guest welcome experience and training new staff.
Analyzed daily and nightly table count data to provide preferred seating as well as customer dining preferences to servers for tailored service.
Increased hourly reservations bookings by 50% on weekdays and 20% on weekends for walk-in guests upon arrival and via telephone.
Trained new onboarding staff on reservation software platform RESY, host functions and procedures.
Delivered smiles and happiness via individual lunches and employee benefit-driven snack programs.
Managed 20+ employee snack programs for various companies according to USDA guidelines.
Analyzed daily itemized product reports and service routes to ensure delivery accuracy.
Increased company and expansion by referring prospective employees.
Hello! My name is Brandon – I’m a Customer Success professional with over 8 years of experience in customer-facing roles.
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Cherise Bullock Cassell is a PMP, CSM, and ITIL-certified Information Technology (IT) Professional with 23+ years of IT experience, inclusive of 18+ years of program / project management experience. She has a history of exceeding client expectations and building solid on and offshore teams.
I am a self-motivated, reliable and professional with editing skills and attention to detail.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
