# Marketing Representative

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $28 / hourWork schedule Full Time,  Contract,  Part Time,  Temporary, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Professional and knowledgeable office clerk, marketing offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Marketing](https://jobicy.com/resume-category/marketing.md)

## Skills

### [Administration](https://jobicy.com/resume-skill/administration.md)[Advertising](https://jobicy.com/resume-skill/advertising.md)[Appointment Scheduling](https://jobicy.com/resume-skill/appointment-scheduling.md)[Cold Calls](https://jobicy.com/resume-skill/cold-calls.md)[Communications](https://jobicy.com/resume-skill/communications.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Telephone Etiquette](https://jobicy.com/resume-skill/telephone-etiquette.md)

## Education

August 2016 - December 2019  Associate in Communication/Liberal Arts  @  Saint Paul College

Major – Communication
Minor- Marketing Management
3.7 GPA, Dean’s list, Peer mentor, Student(Senate) Ambassador, President’s List Honoree

August 2020 - May 2024  BA- Emphasis Communication and Media  @  University of Minnesota- Twin Cities

## Experience

May 2022 - August 2023  Marketing & Leasing Specialist  @  Commonbond Communities

Assisted with marketing strategy for New Lease Up by CommonBond, screened applicants for all properties, assisted with leasing application process, setting up intake appointments, daily tasks of helpdesk tickets, providing exceptional customer service, conducted tours, spreadsheets, data entry, leasing assistance to the property manager, unit inspections, help assist at different properties own and operated through CommonBond.

2015 - 2016  Collections Representative  @  Synchrony Financial

Trained to handle outbound calls and receive inbound calls surrounding consumer past due credit card accounts, set up payment arrangements to bring past due accounts current, educate our customers, identify and find ways to improve service. Set up payment arrangements, counsel our cardholders on their financial situations and use customer service, communication & influencing skills to figure out why a payment is late and how to fix the situation. Tackle the important work of getting past-due accounts up to date, and most importantly, I improved service by using your customer service skills & updating credit reports to appropriate bureaus.

2008- 2012  Account Representative  @  Journal Communications

Responsible for  receiving incoming calls from customers who wish to discontinue using the Milwaukee Journal products or services and overturning objections to make their purchase power a pleasant experience. This includes assisting customers who may have complaints or issues with billing, as well as customers who require products or services to be changed to best fit their needs.

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