# Administration Manager Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me Solutions-focused management professional, a diligent team leader with proven success in project management, process improvement, human resources, and customer relations. Calm demeanor in the face of difficulties; ability to manage multiple projects while working under pressure in fast-paced environments. Highly versatile; adept at quickly mastering new roles and responsibilities. Reputation for integrity, perseverance, and work ethic. Continuously pursues opportunities to learn and takes on challenges for further professional development and growth. ## Professional area ### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)[Marketing](https://jobicy.com/resume-category/marketing.md)[Sales](https://jobicy.com/resume-category/sales.md)[Teacher & Coach](https://jobicy.com/resume-category/teaching.md) ## Skills ### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Administration](https://jobicy.com/resume-skill/administration.md)[Adobe](https://jobicy.com/resume-skill/adobe.md)[Business Administration](https://jobicy.com/resume-skill/business-administration.md)[Business Analysis](https://jobicy.com/resume-skill/business-analysis.md)[Business Development](https://jobicy.com/resume-skill/business-development.md)[Business Management](https://jobicy.com/resume-skill/business-management.md)[Client Relationship Management](https://jobicy.com/resume-skill/client-relationship-management.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Compliance](https://jobicy.com/resume-skill/compliance.md)[Computer Skills](https://jobicy.com/resume-skill/computer-skills.md)[Customer Success](https://jobicy.com/resume-skill/customer-success.md)[Customer Support](https://jobicy.com/resume-skill/customer-support.md)[Effective Communication](https://jobicy.com/resume-skill/effective-communication.md)[Employee Engagement](https://jobicy.com/resume-skill/employee-engagement.md)[Employee Training](https://jobicy.com/resume-skill/employee-training.md)[IT](https://jobicy.com/resume-skill/it.md)[Leadership](https://jobicy.com/resume-skill/leadership.md)[Microsoft](https://jobicy.com/resume-skill/microsoft.md)[Operations Management](https://jobicy.com/resume-skill/operations-management.md)[Organizational Skills](https://jobicy.com/resume-skill/organizational-skills.md)[Problem Resolution](https://jobicy.com/resume-skill/problem-resolution.md)[Project Management](https://jobicy.com/resume-skill/project-management.md)[Sales](https://jobicy.com/resume-skill/sales.md)[Sales Management](https://jobicy.com/resume-skill/sales-management.md)[Sales Operations](https://jobicy.com/resume-skill/sales-operations.md)[Sales Training](https://jobicy.com/resume-skill/sales-training.md)[Salesforce](https://jobicy.com/resume-skill/salesforce.md)[Technical Support](https://jobicy.com/resume-skill/technical-support.md) ## Education . . @ Nichols State University . ## Experience January 2020 Senior Administrative Manager @ Metrospecc LLC – Responsibilities include administrative affairs associated with human resources, procurement, budgets, financial records, and general clerical support. – Organizes and arrange travel, meetings, and events. – Sets policies and procedures for training, coaching, and career development for staff. – Initiates and coordinates goals, deadlines, and projects. September 2013-November 2019 Manager @ Verizon • Determined roles of team members based on project requirements, time frames. • Lead the team to prioritize signed off project work based on analysis of strategic importance, outstanding tasks, obstacles/barriers, budgets, resources and deadlines. • Established and implemented departmental policies, goals, objectives, and procedures. • Ensured projects met internal & customer expectations (quality, budget, and transactions timelines). • Identified, tracked, managed and mitigated risk on specific customers. • Tracked and reported weekly on percent completed, earned value, slippage, project efforts and duration to complete and other key project metrics. • Defined skill sets of (competencies) required for the project based on project specifications and requirements. • Lead a culture of excellence in our service offering, respect and courtesy in the way we respond, and value and dignity in the way we treat our customers and one another. • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. • Established and maintained strong relationship with industry peers, major government and corporate professionals. • Represented company at various business-related events and customer meetings. • Analyze competitive market strategies through analysis of related product, market, or share trends. January 2017-November 2019 Business Advisor @ Verizon • Manage, implement and oversee a variety of projects. • Develope sustainability project goals, objectives, initiatives, or strategies in collaboration with other sustainability professionals. • Formulate and execute strategic plans and programs. • Substantial oral and written skills used to make presentations for facilitating training seminars. • Knowledgeable of the organizational structure and functions of subordinate departments. • Clearly understands the organizations mission and structure of the workforce. • Vast skills in staffing, problem-solving and motivating staff to take necessary actions. • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. • Synthesize current business intelligence or trend data to support recommendations for action. ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Applied AI / LLM EngineerRussiaI am an AI / LLM Engineer focused on building LLM features and shipping them to production. 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