# Data Analyst

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Data analytics professional; recently completed Google Data Analytics Professional Certificate. Excellent understanding and proficiency of platforms for effective data analyses, including SQL, Excel, Sheets, Tableau and R. Dedicated worker with strong communication, organization and analytical skills.

## Professional area

### [Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [Analysis](https://jobicy.com/resume-skill/analytical.md)[Analytical Skills](https://jobicy.com/resume-skill/analytical-skills.md)[Collaboration](https://jobicy.com/resume-skill/collaboration.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Communications](https://jobicy.com/resume-skill/communications.md)[Creative Thinking](https://jobicy.com/resume-skill/creative-thinking.md)[Critical Thinking](https://jobicy.com/resume-skill/critical-thinking.md)[Data Analysis](https://jobicy.com/resume-skill/data-analysis.md)[Data Analytics](https://jobicy.com/resume-skill/data-analytics.md)[Data Entry](https://jobicy.com/resume-skill/data-entry.md)[Database Management](https://jobicy.com/resume-skill/database-management.md)[Effective Communication](https://jobicy.com/resume-skill/effective-communication.md)[Fast learner](https://jobicy.com/resume-skill/fast-learner.md)[Microsoft Excel](https://jobicy.com/resume-skill/excel.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Microsoft Outlook](https://jobicy.com/resume-skill/outlook.md)[Microsoft PowerPoint](https://jobicy.com/resume-skill/microsoft-powerpoint.md)[MS Power BI](https://jobicy.com/resume-skill/ms-power-bi.md)[Pivot Table](https://jobicy.com/resume-skill/pivot-table.md)[PL/SQL](https://jobicy.com/resume-skill/pl-sql.md)[SQL](https://jobicy.com/resume-skill/sql.md)[Strategic Thinking](https://jobicy.com/resume-skill/strategic-thinking.md)[Switchboard](https://jobicy.com/resume-skill/switchboard.md)[Tableau Software](https://jobicy.com/resume-skill/tableau.md)

## Education

August 2009-December 2014  BA in Communications and Public Relations  @  Oakland University

## Experience

August 2019-Present  ERSEA Data Specialist  @  New St Paul Head Start

Received, cleaned and prepped service area data using ChildPlus database and Microsoft Excel to help build recruitment strategies that resulted in full enrollment
Provided monthly enrollment reports for the agency management team
Conducted internal agency income eligibility audits to ensure compliance with the Office of Head Start
Monitored participant attendance using ChildPlus Performance Panel and Microsoft Power BI

April 2015- Present  Communications Operator  @  Corewell Health

Provided customer service and resolved queries over the phone for patients, doctors, nurses and hospital staff for 8 Beaumont Hospital locations (Royal Oak, Troy, Grosse Pointe, Farmington Hills, Dearborn, Trenton, Taylor and Wayne)
Facilitated communications via paging between patients, doctors, nurses and hospital staff.
Troubleshooted paging and communication issues using SmartCenter database

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