# Customer Service Specialist

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Highly motivated and experienced customer support professional with a proven track record of resolving customer issues and achieving exceptional customer satisfaction ratings. Proficient in using Genesys Cloud, Salesforce, and Microsoft Office Suite to deliver excellent customer service and support.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)

## Skills

### [Administrative Duties](https://jobicy.com/resume-skill/administrative-duties.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Compassionate](https://jobicy.com/resume-skill/compassionate.md)[Compliance](https://jobicy.com/resume-skill/compliance.md)[Computer Skills](https://jobicy.com/resume-skill/computer-skills.md)[Computer Software](https://jobicy.com/resume-skill/computer-software.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Creative Thinking](https://jobicy.com/resume-skill/creative-thinking.md)[Critical Thinking](https://jobicy.com/resume-skill/critical-thinking.md)[CRM Management](https://jobicy.com/resume-skill/crm-management.md)[E-commerce](https://jobicy.com/resume-skill/ecommerce.md)[Empathy](https://jobicy.com/resume-skill/empathy.md)[English language](https://jobicy.com/resume-skill/english.md)[Enthusiasm](https://jobicy.com/resume-skill/enthusiasm.md)[Fast learner](https://jobicy.com/resume-skill/fast-learner.md)[Genesys Cloud](https://jobicy.com/resume-skill/genesys-cloud.md)[Google Apps](https://jobicy.com/resume-skill/google-apps.md)[Instagram](https://jobicy.com/resume-skill/instagram.md)[Knowledge Management](https://jobicy.com/resume-skill/knowledge-management.md)[MacOS](https://jobicy.com/resume-skill/os-x.md)[Microsoft 365](https://jobicy.com/resume-skill/microsoft-365.md)[Microsoft Suite](https://jobicy.com/resume-skill/microsoft-suite.md)[Microsoft Teams](https://jobicy.com/resume-skill/msteams.md)[Omnichannel](https://jobicy.com/resume-skill/omnichannel.md)[Quality Assurance](https://jobicy.com/resume-skill/quality-assurance.md)[Salesforce](https://jobicy.com/resume-skill/salesforce.md)[SAP](https://jobicy.com/resume-skill/sap.md)[Windows OS](https://jobicy.com/resume-skill/windows.md)[Zendesk](https://jobicy.com/resume-skill/zendesk.md)[Zoom](https://jobicy.com/resume-skill/zoom.md)

## Education

2009/2013  High school Diploma  @  Purcell Marian  2013/2014  2 year program  @  University of Cincinnati

## Experience

11/2020  Chat Customer Service Representative  @  Signet Jewelers

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