# Systems Administrator

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time,  Contract, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

With a background in system administration and an array of Microsoft certifications, my goal is to utilize my skills as a security engineer to protect critical assets, identify and mitigate security risks, and implement robust security measures.

## Professional area

### [Customer Support](https://jobicy.com/resume-category/supporting.md)[Developer & Engineer](https://jobicy.com/resume-category/dev.md)

## Skills

### [Active Directory](https://jobicy.com/resume-skill/active-directory.md)[AWS](https://jobicy.com/resume-skill/aws.md)[Azure](https://jobicy.com/resume-skill/azure.md)[IT](https://jobicy.com/resume-skill/it.md)[Operating Systems](https://jobicy.com/resume-skill/operating-systems.md)[System Administrator](https://jobicy.com/resume-skill/system-administrator.md)[Technical Support](https://jobicy.com/resume-skill/technical-support.md)[VMware](https://jobicy.com/resume-skill/vmware.md)[Zoom](https://jobicy.com/resume-skill/zoom.md)

## Education

![Sad](data:image/svg+xml;base64,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)

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## Experience

Aug 2022 - September 2023  Senior Systems Administrator  @  Smile Business Products

Served as the Principal IT System Administrator, managing and updating software/hardware assets while ensuring optimal security and efficiency.
• Managed workstation and server administration, configuring and maintaining a stable and efficient network environment.
• Strategically planned disk space utilization, optimizing storage resources for enhanced system performance.
• Implemented comprehensive data backup and recovery strategies to safeguard critical information against potential data loss.
• Established stable network services for clients, guaranteeing uninterrupted communication across project teams. Maintained reliable access to critical systems/data by supervising Microsoft 365 tenants, Azure Active Directory, onsite Active Directory of internal/external customers.
• Managed Gravity Zone Security Platform to shield customers’ IT infrastructure from risks and advanced attacks; included risk assessment/mitigation, threat prevention, security incident response.
• Conducted system software upgrades, ensuring all workstations and servers are running the latest versions and security patches.

May 2021 – August 2021  Senior Systems Administrator  @  Intel, ACS Solutions

Worked collaboratively with Windows 10 Build Team in performing tests and ensuring upgrades aligned with company goals and initiatives for maximized efficiency.
▪ Maintained accurate and updated work instructions, system design documentation, and other information related to the preparation, procedures, and deployment of patches, drivers, and system upgrades
• Streamlined end-user security system installations, reducing system downtime by 30%.
• Spearheaded selection of software patches, decreasing network security vulnerabilities by 50%.
• Collaborated on migration from legacy Windows systems to Windows 10, enhancing user productivity
• Led disaster recovery planning, reducing potential data loss by 75% in the event of an outage.
▪ Improved the system monitoring and management process by implementing automation tools, resulting in a 40% increase in system uptime.
▪ Served as a subject matter expert and mentor for junior team members, providing technical guidance and training.

March 2020 - September 2020  System Administrator  @  Micron Technology (Randstadt Staffing)

Proactively identified and troubleshot local system issues in a timely fashion to reduce downtime and maximize end-user productivity
▪ Skillfully developed and implemented master computer images for enhancing technology, security, and configuration efficiency for various devices
▪ Utilized Active Directory and SCCM to maintain updated systems, track system inventory, and manage remote-control capabilities
▪ Oversaw the transition of VOIP user phone system from Skype to Microsoft Teams; led to increases in overall efficiency and business performance.
▪ Conducted system software upgrades, ensuring all workstations and servers are running the latest versions and security patches.

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