# Head of Customer Success

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time,  Contract, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Motivated self-starter, who has a passion for e-commerce and providing excellent Customer Service. Enjoy working independently and on a team to achieve goals with integrity, enthusiasm and a sense of urgency. Always eager to learn new skills in order to grow professionally.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [Budgeting](https://jobicy.com/resume-skill/budgeting.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Client Relationship Management](https://jobicy.com/resume-skill/client-relationship-management.md)[Client Retention](https://jobicy.com/resume-skill/client-retention.md)[CRM Management](https://jobicy.com/resume-skill/crm-management.md)[Customer Journey Mapping](https://jobicy.com/resume-skill/customer-journey-mapping.md)[Data Analytics](https://jobicy.com/resume-skill/data-analytics.md)[E-commerce](https://jobicy.com/resume-skill/ecommerce.md)[Magento](https://jobicy.com/resume-skill/magento.md)[Program Development](https://jobicy.com/resume-skill/program-development.md)[Research and Analysis](https://jobicy.com/resume-skill/research-and-analysis.md)[Roadmapping](https://jobicy.com/resume-skill/roadmapping.md)[Salesforce](https://jobicy.com/resume-skill/salesforce.md)[SEO - Search Engine Optimization](https://jobicy.com/resume-skill/seo.md)[Shopify](https://jobicy.com/resume-skill/shopify.md)[Software Project Management](https://jobicy.com/resume-skill/software-project-management.md)[Zendesk](https://jobicy.com/resume-skill/zendesk.md)

## Education

September 2014-June 2018  Communications  @  Portland State University

## Experience

February 2022-current  Head of Customer Success  @  Lancer Skincare  February 2021-February 2022  Director of Customer Success  @  B-glowing.com  February 2017-February 2021  Customer Experience Project Manager  @  B-glowing.com

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