# Manager, Enterprise Customer Success

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Experience Customer Success leader with both start-up and larger corporate experience. Passionate about people, career development, and making an impact on individuals, teams, and organizations. Invested in women in sports and tech.

## Professional area

### [Customer Support](https://jobicy.com/resume-category/supporting.md)

## Skills

### [Account Management](https://jobicy.com/resume-skill/account-management.md)[Customer Journey Mapping](https://jobicy.com/resume-skill/customer-journey-mapping.md)[Customer Outreach](https://jobicy.com/resume-skill/customer-outreach.md)[Customer Relationship](https://jobicy.com/resume-skill/customer-relationship.md)[Customer Retention](https://jobicy.com/resume-skill/customer-retention.md)[Customer Success](https://jobicy.com/resume-skill/customer-success.md)[Inside Sales](https://jobicy.com/resume-skill/inside-sales.md)

## Education

2009-2013  B.S.  @  Illinois State University

Bachelor’s in Political Science

2015-2017  Masters  @  North Park University

Nonprofit Administration

## Experience

2023-Present  Manager, Enterprise Customer Success  @  Sprout Social  2022-2023  Manager, Mid-Market Customer Success  @  Sprout Social  2020-2022  Manager, Customer Success  @  Paro  2019-2020  Sr. Account Manager  @  Paro  2017-2019  Account Manager  @  Community Brands

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