# Customer Service Representative Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $17 / hourWork schedule Contract, Full Time, Internship, Part Time, Temporary, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me Experienced support team member with an earnest and upbeat nature. Detail-oriented and organized multitasker with good communication strengths and demonstrated talent for handling dynamic and demanding needs. Competent in customer service and support of desktop applications. ## Professional area ### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Finance & Accounting](https://jobicy.com/resume-category/accounting-finance.md)[Sales](https://jobicy.com/resume-category/sales.md) ## Skills ### [Active Listening](https://jobicy.com/resume-skill/active-listening.md)[Adaptability](https://jobicy.com/resume-skill/adaptability.md)[Chat and Email Support](https://jobicy.com/resume-skill/chat-and-email-support.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Computer literacy](https://jobicy.com/resume-skill/computer-literacy.md)[Confidence](https://jobicy.com/resume-skill/confidence.md)[Critical Thinking](https://jobicy.com/resume-skill/critical-thinking.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Email](https://jobicy.com/resume-skill/email.md)[Excellent Communication skills](https://jobicy.com/resume-skill/excellent-communication-skills.md)[Fast learner](https://jobicy.com/resume-skill/fast-learner.md)[Flexible](https://jobicy.com/resume-skill/flexible.md)[Hardworking](https://jobicy.com/resume-skill/hardworking.md)[Microsoft 365](https://jobicy.com/resume-skill/microsoft-365.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Microsoft Outlook](https://jobicy.com/resume-skill/outlook.md)[Microsoft PowerPoint](https://jobicy.com/resume-skill/microsoft-powerpoint.md)[Microsoft Word](https://jobicy.com/resume-skill/microsoft-word.md)[Mobile Testing](https://jobicy.com/resume-skill/mobile-testing.md)[Organizational Skills](https://jobicy.com/resume-skill/organizational-skills.md)[Phone Etiquette](https://jobicy.com/resume-skill/phone-etiquette.md)[Problem Solving](https://jobicy.com/resume-skill/problem-solving.md)[Reliable](https://jobicy.com/resume-skill/reliable.md)[Reporting](https://jobicy.com/resume-skill/reporting.md)[Salesforce](https://jobicy.com/resume-skill/salesforce.md)[Slack](https://jobicy.com/resume-skill/slack.md)[Team Player](https://jobicy.com/resume-skill/team-player.md)[Technical Support](https://jobicy.com/resume-skill/technical-support.md)[Troubleshooting](https://jobicy.com/resume-skill/troubleshooting.md)[Zoom](https://jobicy.com/resume-skill/zoom.md) ## Education 2014-2018 Diploma @ Mount Tahoma High School ## Experience 07/2022-12/2022 Remote Technical Support Specialist @ Asset Panda We would use Salesforce to receive emails and chats to answer any questions and concerns the customer had Identified and resolved issues to maintain connectivity and minimize downtime. Responded to user inquiries about hardware and software, explaining features and resolving questions. Monitored and troubleshot IT infrastructure for operating issues, identifying failures and degradation. 05/2021-09/2022 Personal Shopper/Customer Service @ Instacart and Doordash • Satisfied customers with quick, accurate service under tight deadlines. • Listened to customer needs to identify and recommend best products and services. • Maintained positive relationships with grocery store personnel by being consistently professional and friendly. • Shopped at customer’s chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified. 08/2018-08/2020 Grocery/Customer Service @ Walmart Assisted customers in finding items in the store. • Stocked shelves with products and ensured proper product placement. • Conducted inventory checks to ensure product availability for customers. • Processed customer payments using cash registers and POS systems. • Cleaned and maintained aisles, displays, and counters throughout the store • Built relationships with customers by providing helpful advice about products and services offered at the store. ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Customer Service Support AssociateKenyaI am a customer service support associate with over 3 years of experience handling inbound emergency and non-emergency calls, documenting critical information, and coordinating timely responses. 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