# Payroll Specialist Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD $27 / hourWork schedule Full Time, Links—Language skills EnglishAvailable for Hire Yes Hire me Save Log in to save * ## About me I am a customer service and administrative professional with achievement and advancement in effectively servicing customers, as well as resolving escalated issues. I have extensive customer service and clientele skills and supervisory knowledge with proven leadership abilities to go above and beyond for all customers using team work, determination, and persistence. ## Professional area ### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[HR & Recruiting](https://jobicy.com/resume-category/hr.md)[Management & Operations](https://jobicy.com/resume-category/management.md) ## Skills ### [Active Listening](https://jobicy.com/resume-skill/active-listening.md)[Admin Assistant](https://jobicy.com/resume-skill/admin-assistant.md)[Administrative Duties](https://jobicy.com/resume-skill/administrative-duties.md)[Client Support](https://jobicy.com/resume-skill/client-support.md)[Communication skills](https://jobicy.com/resume-skill/communication-skills.md)[Compassionate](https://jobicy.com/resume-skill/compassionate.md)[Computer Skills](https://jobicy.com/resume-skill/computer-skills.md)[Confidence](https://jobicy.com/resume-skill/confidence.md)[Conflict Resolution](https://jobicy.com/resume-skill/conflict-resolution.md)[Creative Thinking](https://jobicy.com/resume-skill/creative-thinking.md)[Customer and Client Support](https://jobicy.com/resume-skill/customer-and-client-support.md)[Decision Making](https://jobicy.com/resume-skill/decision-making.md)[Dependable](https://jobicy.com/resume-skill/dependable.md)[Detail-oriented](https://jobicy.com/resume-skill/detail-oriented.md)[Effective Communication](https://jobicy.com/resume-skill/effective-communication.md)[Email](https://jobicy.com/resume-skill/email.md)[Excellent Communication skills](https://jobicy.com/resume-skill/excellent-communication-skills.md)[Flexible](https://jobicy.com/resume-skill/flexible.md)[Good Communication](https://jobicy.com/resume-skill/good-communication.md)[Honesty](https://jobicy.com/resume-skill/honesty.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Multi-tasking](https://jobicy.com/resume-skill/multi-tasking.md)[Organizational Skills](https://jobicy.com/resume-skill/organizational-skills.md)[Phone Support](https://jobicy.com/resume-skill/phone-support.md)[Problem Resolution](https://jobicy.com/resume-skill/problem-resolution.md)[Professional Etiquette](https://jobicy.com/resume-skill/professional-etiquette.md)[Self Motivated](https://jobicy.com/resume-skill/self-motivated-2.md)[Strong Communication](https://jobicy.com/resume-skill/strong-communication.md)[Team Player](https://jobicy.com/resume-skill/team-player.md)[Time Management](https://jobicy.com/resume-skill/time-management.md) ## Education ![Sad](data:image/svg+xml;base64,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) The user has not yet completed this section ## Experience 11/2022 Paycom Specialist @ PAYCOM Process payrolls for our clients. • Process banking, tax, HR, etc. requests. • World class customer service through phone and email. • Provide support to my team as needed. December 2021 to October 2022 Test Kitchen Supervisor @ Curion ● Working with PM’s to assume clients projects are ran smoothly ● Leading team through studies and focus groups as well as assigning positions to each field tech ● Attending execution and recruiting briefings with PMs to insure studies and focus groups run smoothly from beginning to end ● Inventorying study-related products immediately upon arrival ● Hosting clients on-site ● Communicating with PMs throughout studies/focus group sessions ● NetSuite and Asana experience ● Dual role as the Consumer Liaison if primary CL is out of office ● NetSuite experience as well as beginner Jira and Asana experience December 2020 to December 2021 Consumer Liaison @ Curion ● Greeting and welcoming guests and providing them with a positive first impression of the organization ● Directing guests and answering their questions ●Notifying kitchen workers of visitor arrival ●Maintaining security and telecommunications systems (RedJade, ARCS, NetSuite) • Keeping office secure, monitoring logbooks, and issuing visitor badges ● Complying with procedures (including Covid-19 procedures), rules, and regulations on keeping a safe and clean reception area ● Contributing to the team by accomplishing tasks as needed ● Answering the telephone; taking and relaying messages; providing information to callers •Providing administrative and clerical support ● Preparing letters and documents ● Receiving and sorting mail and packages ● Scheduling appointments and maintaining appointment calendar ● Coordinating meetings and organizing catering and room bookings ● Submitting payment reports for completed studies/focus groups ● Managing digital and hard-copy filing systems November 2018 to December 2020 Customer Relations @ Apple • Responsible for taking ownership of customer issues until a resolution is reached, often having to find creative solutions to resolve the customer’s inquiries. • Provided personalized customer service to customers via phone and email, often working with internal and external groups as an advocate for the customer. • Prioritized tasks and managed time to ensure that scheduled follow up commitments with customers were completed on time • Resolve customers issues and concerns with strong verbal communication skill • Display courtesy and interpersonal skills with all customer interaction • Liaison between all departments to obtain necessary information for a timely resolution • Strong SAP knowledge ## Recommend this talent ## Related resumes [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Technical Support & Operations ProfessionalCosta RicaI am a multilingual technical support and operations professional with more than 13 years of experience across enterprise IT support, customer-facing publishing operations, Amazon marketplace quality, AI data workflows, and…](https://jobicy.com/cv/id148780.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Customer Service ProfessionalJamaicaI am a motivated and service-oriented professional with experience in office administration, education support, and multilingual communication. 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