# Clinic Managerment

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Part Time, Links—Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

Save  Log in to save

## About me

Dedicated and results-driven clinical manager with a strong background in healthcare administration seeking a challenging position to utilize my leadership skills, strategic thinking, and clinical expertise to enhance patient care and operational efficiency.

Professional Summary:

Experienced clinical manager with a proven track record of successfully leading healthcare teams and managing clinical operations. Skilled in developing and implementing strategies to improve patient outcomes, increase staff productivity, and ensure regulatory compliance. Excellent communicator with a collaborative approach to foster teamwork and maintain strong relationships with healthcare professionals and stakeholders.

## Professional area

### [Management & Operations](https://jobicy.com/resume-category/management.md)

## Skills

### [Amazon](https://jobicy.com/resume-skill/amazon.md)[API](https://jobicy.com/resume-skill/api.md)[Client Management](https://jobicy.com/resume-skill/client-management.md)[Coaching](https://jobicy.com/resume-skill/coaching.md)[Communication](https://jobicy.com/resume-skill/communication.md)[Creative Thinking](https://jobicy.com/resume-skill/creative-thinking.md)[Creative Writing](https://jobicy.com/resume-skill/creative-writing.md)[Critical Thinking](https://jobicy.com/resume-skill/critical-thinking.md)[Customer Care](https://jobicy.com/resume-skill/customer-care.md)[Customer Service](https://jobicy.com/resume-skill/customer-service.md)[Customer Success](https://jobicy.com/resume-skill/customer-success.md)[Email](https://jobicy.com/resume-skill/email.md)[Hiring](https://jobicy.com/resume-skill/hiring.md)[Management](https://jobicy.com/resume-skill/management.md)[Microsoft](https://jobicy.com/resume-skill/microsoft.md)[Microsoft 365](https://jobicy.com/resume-skill/microsoft-365.md)[Microsoft Excel](https://jobicy.com/resume-skill/excel.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[Microsoft Outlook](https://jobicy.com/resume-skill/outlook.md)[Microsoft PowerPoint](https://jobicy.com/resume-skill/microsoft-powerpoint.md)

## Education

08/2006-07/2011  Diploma  @  Covent garden secondary  09/2016-06/2018  AS in science  @  Queens borough community College  09/2018-10/2019. 09/2023-present  BS in public administration  @  Medgar evers college

Left for covid related reasons and returned to finish.

## Experience

08/2020-05/2023  Clinic manager  @  Wasatch Medical group

•	Supervised 15 staff members and provided periodic performance evaluations.
•	Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
•	Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
•	Developed and initiated departmental goals, standards of performance, policies and procedures.
•	Interviewed applicants and made recommendations for new hires.
•	Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
•	Liaised between patients and physicians, initiating discussions regarding care.
•	Educated patients and caregivers on diagnoses, treatment plans and wound or disease management.
•	Oversaw daily activities and interactions with patients.
•	Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
•	Coordinated weekly work schedules for department employees.
•	Managed clinical operations and procedures and enforced adherence to federal and state regulations and healthcare law requirements.
•	Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
•	Employed active listening and interpersonal talents to effectively interact with various individuals, including physicians, patients and fellow employees.

03/2019-08/2020  Medical Assistant supervisor  @  Medrite urgent care

•	Performed various tests on patients to assess needs and medication effectiveness.
•	Operated, calibrated or maintained equipment used in quantitative or qualitative analysis.
•	Selected and prepared specimens and media for cell cultures.
•	Analyzed laboratory findings to check accuracy of results.
•	Supervised, trained or directed medical laboratory workers engaged in laboratory testing.
•	Managed a team of 10-12 medical assistants, and ensuring their professionalism and proficiency in a high stress environment.

02/2015-08/2020  Customer service supervisor  @  Swissport usa

•	Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
•	Maintained knowledge of company products and services to promptly resolve complaints and concerns.
•	Assisted staff with resolving complex customer issues and implementing targeted solutions.
•	Provided day-to-day leadership to cultivate environment that exemplified company values.
•	Answered phone calls and responded to questions and concerns.
•	Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.

## Recommend this talent

## Related resumes

*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Applied AI / LLM EngineerRussiaI am an AI / LLM Engineer focused on building LLM features and shipping them to production. My work centers on RAG, semantic retrieval, cost-aware model routing, output control, and…](https://jobicy.com/cv/id147947.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Project Manager / Scrum MasterBrazilI am a project management professional with 16 years of experience leading complex initiatives across multinational companies and diverse industries, including technology, chemical, electromechanical, oil & gas, finance, banking, and…](https://jobicy.com/cv/id147945.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Gadgets TechnicianUnited StatesI am a hands-on technician and driver with experience across automotive repair, package delivery, and food service logistics. I currently work as a self-employed gadgets technician, repairing phones, tablets, and…](https://jobicy.com/cv/id147943.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Receiving LeadUnited StatesI am a dedicated and results-driven professional with hands-on experience in warehouse operations, inventory management, and team leadership. I have built a reputation for being dependable, safety-focused, and willing to…](https://jobicy.com/cv/id147938.md)
*  [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Logistics & Shipping SpecialistIndiaI am a seasoned logistics professional with more than 25 years of experience in international trade operations, hazardous goods management, and multi-modal transportation planning. I have built my career around…](https://jobicy.com/cv/id147934.md)

[More Resumes](https://jobicy.com/talent.md)