Renée Holder is a highly skilled and Prosci certified change management and training professional. With a wealth of global experience, she has supported numerous multi-year HR and IT transformation programs across a wide range of industries, including Sporting Goods, Cosmetics & Direct Selling, Paint, Life Sciences, Retail, and NGOs. Her track record speaks for itself, showcasing her proficiency in facilitating successful change and training initiatives. With Renée at the helm, your organization can confidently embrace change and flourish in an ever-evolving business landscape.
Defined the change strategy for the Digital Organization’s Scaled Agile/SAFe transformation. Presided over the change strategy and practices to deliver Benjamin Moore’s first Agile Release Train (ART) and provided Executive Leadership & Sponsor communication support to deliver timely and informative messaging to champion the transformation. Provided program-wide communication, analytics, and training input to enable team engagement for local and offshore teams while measuring adoption throughout. Established change management practices to support agile product delivery to North America Retailers.
Provided Change Management consulting support to plan and execute Communications & Engagement strategies for the SAP eWM+TM pilot and Wave deployment plan. Developed Knowledge Transfer tools to support DC Superuser to End User communication and early engagement.
Defined the Change Management strategy for a global transformation initiative to revolutionize the Direct-Selling Consultant Community experience. Prepared and managed Organizational Change Management (OCM) plans for corporate communications and training to keep employees informed and engaged throughout the US pilot launch of new capabilities (tools, programs, and technology) to better engage, retain, and grow the Consultant base. Coached in-house OCM and Communications resources on Change Management best practices.
Developed and led the Change Management strategy and approach for the global deployment of Microsoft D365. Managed a global Change Ambassador program of over 200+ employees to drive communication and engagement world-wide. Coached Senior Leaders from across the globe and staff at the Headquarter office in New York and in Africa on change management education and best practices. Developed and facilitated multiple presentations to prepare staff for the journey, including a 2-day SuperUser Kick Off and 2-day Train-the-Trainer sessions. Developed simple Change Management tools that staff can leverage for future implementations. Coached and mentored change practitioners, resulting in consistent practices, including the delivery of workshops, Change Ambassador calls, content development, problem solving, and collateral building, all to create a positive and engaging experience for staff globally.
Led the Change Management design and deployment approach for a new Aptos Point-of-Sale implementation impacting 430 Coach brand stores across the Unites States and Canada with over 6,000 store associates. Developed and deployed a transition strategy to support a 5-month wave deployment ensuring all stakeholders receive a consistent engagement, communication, and training experience.
Provided leadership, guidance and direction in the design and execution of a comprehensive change management strategy for the HR transition from SAP HCM to SAP SuccessFactors – Employee Central. Reporting to the Vice President of HR Operations, deployed a holistic, yet flexible Change Management framework, inclusive of Engagement and Commitment activities, Change Readiness tools, using a diverse Communication media mix, along with multiple Training vehicles to support the transition of 10,000 employees across the globe.
Commandeered a Change Champion Network consisting of 125+ HR and Business Leaders in the Americas, EMEA and APAC, to drive engagement and communication to over 2600 managers highly impacted by the changing business processes. Provided Change Management education to the HR Leadership team empowering them to leverage a best practice approach, to gain employee engagement and ultimate adoption for future transformation programs. Designed and built multiple HR department SharePoint sites to drive consistency of the user experience, providing easy access to important HR information, and improving the document management process.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Resourceful Engineering Program professional with a strong emphasis on cloud security and integration. Proven experience in building and nurturing stakeholder relationships, leading diverse projects, and driving solutions that exceed client expectations.
In my first 3 months at Dupont Practice Management, I developed a system to take insurance claims rejections down from 151 to less than 15. This was sustainable and rejection numbers remain below 15 currently.
I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa.
