# Data Analyst

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time, Links  Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Data Analyst with a degree in Environmental Design, Policy & Planning. Skilled in data acquisition and data modeling, statistical analysis, machine learning, deep learning, and big data. With a background in customer service and environmental planning, I bring strong skills in communication and project management to data science projects with a desire to build projects and provide actionable insights that make a difference. Recently completed the Google Data Analytics Certificate – a comprehensive, hands-on program that encompasses the full spectrum of the data analysis process.

## Professional area

### [Web Analyst](https://jobicy.com/resume-category/web-strategy.md)

## Skills

### [A/B Testing](https://jobicy.com/resume-skill/a-b-testing.md)[Big Data](https://jobicy.com/resume-skill/big-data.md)[Data Analysis](https://jobicy.com/resume-skill/data-analysis.md)[Google Docs](https://jobicy.com/resume-skill/google-docs.md)[Google Sheets](https://jobicy.com/resume-skill/google-sheets.md)[Google Slides](https://jobicy.com/resume-skill/google-slides.md)[Microsoft Office](https://jobicy.com/resume-skill/microsoft-office.md)[MS Power BI](https://jobicy.com/resume-skill/ms-power-bi.md)[Python](https://jobicy.com/resume-skill/python.md)[Salesforce](https://jobicy.com/resume-skill/salesforce.md)[Scheduling](https://jobicy.com/resume-skill/scheduling.md)[SQL](https://jobicy.com/resume-skill/sql.md)[Tableau Software](https://jobicy.com/resume-skill/tableau.md)

## Education

2015/2019  Bachelors of Arts in Environmental Design, Policy & Planning  @  Stony Brook University  2023/2023  Certificate in Data Science  @  Flatiron School

## Experience

2020/2022  Scheduling Coordinator  @  Tuff Shed, Inc.

• Worked closely with other teams to create production schedules that met client needs and maximized efficiency
• Maintained professional and clear communication with over 150 clients weekly providing updates and resolving scheduling conflicts
• Recognized as apart of the 2021 Scheduling Coordinator Team with the Highest KPI
• Responsible for testing new business processes software solutions, provided feedback, and made suggestions for improvements

2019/2020  Fulfillment Specialist  @  Jet black

• Processed customer orders with a high level of accuracy and attention to detail, increasing customer satisfaction and visual appeal
• Increased team efficiency and productivity by successfully implementing changes to order fulfillment process
• Trained and mentored 5 new team members with hands-on instruction

2018/2019  Undergraduate Teaching Assistant  @  Stony Brook University

• Collaborated closely with the professor to create and maintain a positive and supportive learning environment for a group of 60 students
• Contributed to class preparation, including creating assignments and tests, monitored student attendance and participation, facilitated quizzes
• Hosted weekly office hours for an hour, during which students could ask questions, receive feedback on their work, and discuss any issues or concerns
• Collaborated with the professor and two other teaching assistants in guiding students through the Stella Professional simulation modeling program
• Tested new simulation models under the professor’s supervision, focusing on analyzing graph variables to create successful model graphs and comparative runs
• Developed a comprehensive video tutorial after completing the simulation trials, providing students with clear and detailed guidance through the project

2014/2018  Lead Cashier  @  Happy King Kitchen

• Provided excellent customer service to customers both in-person and over the telephone, demonstrating strong communication skills in a friendly, approachable demeanor
• Demonstrated in-depth knowledge of menu options and ingredients, effectively answering customer questions and providing recommendations based on their preferences and dietary needs
• Accurately processed customer transactions and handled various forms of payment, including cash, credit, and checks, ensuring accuracy and attention to detail in all financial transactions

2016/2018  Pharmacy Technician  @  Lighthouse Pharmacy

• Effectively communicated with healthcare providers and patients regarding complex insurance policies and medical histories
• Assisted licensed pharmacist with the preparation of patient prescriptions adhering to dispensing guidelines
• Managed 100% of medication inventory, both over the counter and prescription

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