# Help Desk

Location[United States](https://jobicy.com/resume-region/united-states.md)Rate, USD Not specifiedWork schedule Full Time,  Contract,  Part Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog)

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## About me

Highly skilled and dedicated individual with a background in customer service from the United States Air Force. Proficiently studied IT, cybersecurity, and Network+ through COMPTIA to develop a strong technical foundation. Obtains a security clearance, demonstrating trustworthiness and a commitment to confidentiality. Through experience, I combine exceptional communication and problem-solving abilities with a passion for technology, which makes me an complete candidate for an IT service desk analyst role, capable of providing exemplary support to users and ensuring the security and efficiency of the organization’s network systems.

## Professional area

### [Admin & Virtual Assistant](https://jobicy.com/resume-category/admin.md)[Customer Support](https://jobicy.com/resume-category/supporting.md)[Marketing](https://jobicy.com/resume-category/marketing.md)[Sales](https://jobicy.com/resume-category/sales.md)[Web Analyst](https://jobicy.com/resume-category/web-strategy.md)

## Skills

### [Active Listening](https://jobicy.com/resume-skill/active-listening.md)[Adaptability](https://jobicy.com/resume-skill/adaptability.md)[C++](https://jobicy.com/resume-skill/c-2.md)[Computer Skills](https://jobicy.com/resume-skill/computer-skills.md)[Help Desk](https://jobicy.com/resume-skill/help-desk.md)[IT](https://jobicy.com/resume-skill/it.md)[MacOS](https://jobicy.com/resume-skill/os-x.md)[Network Engineering](https://jobicy.com/resume-skill/network-engineering.md)[Networking](https://jobicy.com/resume-skill/networking.md)[Risk Management](https://jobicy.com/resume-skill/risk-management.md)[Sales Operations](https://jobicy.com/resume-skill/sales-operations.md)[SQL](https://jobicy.com/resume-skill/sql.md)[Teamwork](https://jobicy.com/resume-skill/teamwork.md)[Technical Support](https://jobicy.com/resume-skill/technical-support.md)[Windows OS](https://jobicy.com/resume-skill/windows.md)

## Education

01/7/2022  Security+, network + comp Tia 1101/1102  @  Center of training and technology

## Experience

2/17/15 - current  Customer Service  @  United States Air Force  3/01/22 - 7/12/23  Security analysts/ Help Desk  @  Edifius

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