Experienced assistant general manager with a proven history of leadership and process optimization, now seeking new opportunities to further excel in roles that span various domains. Possessing a track record of overseeing complex operations, managing teams, and delivering exceptional outcomes, I am motivated to bring my versatile skills and strategic mindset to diverse professional environments. With a demonstrated ability to thrive in dynamic settings, I am eager to collaborate with cross-functional teams, devise effective solutions, and provide superior experiences for stakeholders. My passion for
innovation, paired with adaptability, positions me to make valuable contributions across a range of roles.
Minor: Business Administration
Oversaw daily operations and team management, ensuring seamless and positive customer experiences.
Effectively managed and motivated staff members, fostering a collaborative and high-performing team environment.
Prepared accurate financial reports, analyzing data and providing valuable insights for decision-making.
Generated detailed reports on payroll, maintenance orders, and RCM issues, ensuring accuracy and timely submission.
Clarified the role of updating training plans and conducting client evaluations to ensure optimal outcomes and
individualized approaches.
Evaluated program effectiveness to develop improved methods.
Highlighted experience in designing and implementing incentive programs, health promotion initiatives, and specialty
programs to enhance member engagement.
Expanded on the expertise in conducting fitness assessments, developing exercise prescriptions, and designing customized
workout programs for diverse populations, including high-risk clientele.
Keep industry trends, best practices, and emerging fitness technologies to enhance program offerings and maintain a
competitive edge.
Conducted fitness assessments and consultations for members identifying their needs and creating tailored fitness plans.
Recruited, hired, trained, and supervise fitness instructors and trainers to deliver high-quality classes and services.
Facilitated educational workshops, meetings, and conferences associated with program.
Respond promptly and professionally to customer inquiries and concerns via phone, email, chat, and social media platforms.
Identify customer needs, troubleshoot problems, and provide accurate information, solutions, and guidance.
Maintain in-depth knowledge of company products, services, policies, and procedures to offer comprehensive assistance.
Meet and exceed established performance metrics for response time, resolution rate, and customer satisfaction.
De-escalated customer issues with proven conflict mediation and problem-solving abilities.
Managed social media content, crafting engaging posts, and maintaining a content calendar.
Responded to direct messages, inquiries, and comments, fostering online engagement and customer relationships.
Created photo and video content to showcase business offerings and attract clients.
Developed and implemented social media strategies to enhance brand visibility and engagement.
Proficient in using Adobe software for content creation.
Familiarity with content calendar management and adherence to publishing schedules.
As a multifaceted analyst and engineer with 7 years of experience in the intel and tech industries, I possess a diverse skill set that allows me to contribute to a wide range of technical projects.
Accomplished digital marketing professional with strong bias for action and a proven track record of leading large scale marketing programs and driving results. Established expertise in marketing strategy, digital marketing, and content management.
I am a Data Science Analyst.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
