# HR Consultant Location[Hungary](https://jobicy.com/resume-region/hungary.md)Rate, USD Not specifiedWork schedule Full Time, Contract, Part Time, Links Language skills EnglishAvailable for Hire Yes [Hire me](#resume-dialog) Save Log in to save ## About me I have successfully completed my Master’s degree in Human Resource Counselling at the University of Pécs, Hungary, and I am now a certified Human Resource Counsellor. Additionally, I hold an honours degree in Industrial/Organisational Psychology. With a strong eagerness to apply my skills and experience, I am thrilled about the prospect of joining your organisation. Throughout my professional journey, I have accumulated valuable experience working across various industries. In the Telecommunications sector, I served as an HR Administrator and also worked as a Call Centre Agent. I further expanded my expertise in the Insurance field, where I gained experience as a Trainee Financial Advisor and Graduate Recruitment Consultant. Additionally, I ventured into the education sector as a Junior HR consultant, and I also explored the Sales and Marketing industry, where I held positions as a Team Leader and Sales Agent. My work ethic, creativity, and self-motivation have consistently driven me to effectively achieve both individual and team goals. I have great confidence in my ability to contribute significantly to your team, and I believe that I would be an outstanding addition to any organisation. ## Professional area ### [Customer Support](https://jobicy.com/resume-category/supporting.md)[HR & Recruiting](https://jobicy.com/resume-category/hr.md) ## Skills ### [Career Management](https://jobicy.com/resume-skill/career-management.md)[HR Management](https://jobicy.com/resume-skill/hr-management.md)[Recruitment](https://jobicy.com/resume-skill/recruitment.md) ## Education 2023 Masters @ University of Pécs Human Resource Counselling 2015 Honours @ University of KwaZulu Natal Industrial Psychology ## Experience 2021 HR INTERN/JUNIOR HR CONSULTANT @ UNIVERSITY OF KWAZULU NATAL 1. Recruitment and Selection 2. Performance Management 3. Leave – such as sabbatical leave, paternity leave, maternity leave, leave encashment etc 4. Vetting of Fixed Term Contracts 5. Onboarding of new employees 6. Perform HR related Adhoc tasks 2020 HR ADMINISTRATOR @ OUTWORX CALL CENTRE AND BUSINESS SOLUTIONS 1. Receive and approve new employee files from recruitment department. 2. Timeous capturing and administration of all documentation dealt with. 3. Employee file audit. 4. Prepare and amend where necessary HR documents, i.e., employment contracts, training agreements. 5. Perform HR related Adhoc tasks, i.e., terminate employees, issue and capture warnings, conduct exit interviews etc. 6. Reviewing and addressing the merits of: – Attendance registers – Exit interview data – Misconduct and incapacity data – new starters and transfer data. 7. Observe, set meetings for the hearings, and chair disciplinary hearings when required. 8. Submit Payroll changes to Finance department. 9. Submit New Intakes report to Recruitment department. 2019 GRADUATE RECRUITMENT CONSULTANT @ PPA ADVISORY SERVICES 1. Advertise vacancies by drafting and placing adverts in a range of media platforms. 2. Receive and review applications, manage interviews and create a shortlist of candidates for the company. 3. Request references, qualifications and check the suitability of applicants before submitting their details to the company. 4. Brief the candidates about their responsibilities, salary and benefits of the job in question. 5. Prepare CV’s to forward to the company regarding suitable applicants. 6. Inform candidates about the results of their interviews. 7. Facilitate the termination and signing of contracts. 8. Responsible for the initial onboarding. 2017 CUSTOMER SERVICE REPRESENTATIVE @ CCI SOUTH AFRICA • Inbound call centre agent- 173/808 (spoke with Zulu, Xhosa and English customers) • Dealt with MTN prepaid and post-paid customers. • When working on the prepaid department – I answered queries and provided solutions such as how to load vouchers, unbarring vouchers, blacklisting, unblacklisting phones, sim swop, M2U transferring, International roaming etc. • Remained professional with customers and had empathy. • When working on the post-paid department – I dealt with queries such as explaining invoices/ statements, making payments to overdue accounts, loading internet data for customers, verifying security questions and making sure anyone who is not the account holder does not have access to the account, resolving billing disputes etc. • Took charge when my manager was not around, I looked after my team and assisted to supervise the agents on the floor if they needed help. Handled complaints and escalated if beyond my control. ## Recommend this talent ## Related resumes * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Data Entry and Administrative AssistantPhilippinesI am a data entry and administrative support professional with experience handling research, encoding, customer service, social media management, and production supervision. I have worked across different industries and adapted…](https://jobicy.com/cv/id147961.md) * [![Photo](https://jobicy.com/react/themes/app/images/candidate.png) Gadgets TechnicianUnited StatesI am a hands-on technician and driver with experience across automotive repair, package delivery, and food service logistics. 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